Policies
Our Guarantee of Quality!
Every product you buy from us must be free from defects, or you may return it immediately to us for replacement or refund. That's it. No fine print. Some of our items have a one (1) year guarantee & some items have a lifetime guarantee. We want you to be completly satisfied with your purchase!
Policy You are on a secure site. We will never give out any information or email address of our customers. Any information gathered will be for our mailing list, and only if you want to be on it. We do not sell nor rent any of our customers information.
Shipping All orders are processed within 48 hours & shipped by UPS Ground. Depending on where you live in country, delivery between 12-21 days. Any questions please contact shipping to receive your tracking number.
Frequentialy Asked Questions
Q: Do you have a Return Policy?
A: Yes, if not satisfied within 2 days of receipt, simply contact us for refund or exchange.
Q: What if I receive a damaged product?
A: Simply contact CS for immediate exchange.
Q: How do I contact you if I have a problem?
A: Our address, phone, and email addresses are clearly posted. You can also use the contact us link, we will respond to all inquires within 24 hours.
Q: When will I receive my purchase?
A: We ship your purchase in 1-2 business days after receipt of payment. Please allow 14-18 days for shipping by UPS Ground.
Q: Do you ship internationaly?
A: Not at this time due to the high cost.
Q: Do you share my personal information?
A: Absolutely no! We value your privacy and will never share nor sell any of your personal information. (see privacy notice)
Q: What kinds of payment do you accept?
A: We accept all major credit cards through Pay Pal.
Q: Do you charge Sales Tax?
A: All items shipped to an address in Kansas has to pay Sales Tax. All items shipped to an address in California and Arizona will be taxed at their rate.
Q: How do I know when my items have been shipped?.
A: You will be notified by email and as soon as UPS gives us a tracking number, we will give that to you so that you may know exactly when your purchace shall arrive.
