Home  >  Community  >  Fraud and Illegal Goods  >  FRAUD ON EBAY: WHY DO THEY DO NOTHING???


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 misterkbar
 
posted on March 4, 2000 02:06:04 PM new
I just don't get it...

I was recently defrauded by a seller on eBay. I returned
an item for a $250 refund, and they magically "didn't receive" it. When I filed an insurance claim, the post office said it had been signed for. I provided this information to eBay, and they said they could do NOTHING.

So I warned other bidders about this seller's fraudulent practices...AND eBAY SLAMMED ME FOR WARNING OTHERS!!!

What the HECK is going on at that theives nest otherwise known as eBay? Do they ***LIKE*** frauds? Is that it?

Any tips as to how I can recover my money? They require me to file fraud complaints at the post office, but they never do anything. Grrrr....
 
 wired1
 
posted on March 5, 2000 06:57:34 AM new
well if you can prove the package was signed for ans e greed won't help take the matters to the local authorities. Press charges....
as long as like you say you can prove the item was signed for, and the seller won't refund,, you have a case of petty larceny..
 
 misterkbar
 
posted on March 5, 2000 04:04:40 PM new
THank you very much for the reply. I shall file mail fraud charges tomorrow. Thanx for the encouragement.
Funny thing is, I cross-posted this on the eGreed message board, and SHE REPLIED, even though I tried to keep her out of it!

She stands by her claim that I never sent out the package, which flies in the face of my documentation! Some people just don't get it. :^)
 
 ghink
 
posted on March 13, 2000 04:50:03 PM new
Tell me, where do you stand regarding you $250.00???
 
 thie
 
posted on March 16, 2000 04:57:03 PM new
I am a reporter making a documentary on cybercrime for a European TV Network. I will cover the issue of fraud on auction site and I am interested in your story.
Please contact me at this adress
[email protected]

Thank you
 
 Rain215
 
posted on March 19, 2000 12:19:21 PM new
E-bay ususally turns the other way, it's all about money. I've had about 20 transactions on E-bay and I lost money on my first one the seller was a suspended crook never send anything. And I lost money on my last one just last week. The seller promissed a brand new item and I received used, dirty, stained item. I complained first time after 2 months of investigation Ebay told me they can't help me because I had a transaction with suspended user, and second time I haven't received any reply yet. You can count on E-bay only if they make money on it!
 
 thie
 
posted on March 21, 2000 01:58:59 PM new
to rain 215 and other victims

PLease could you contact me at

[email protected]
or
[email protected]

Again, I am doing this documentary on cybercrime for a french Tv network and I would like to talk to some victims of auction sites.
I must say more particulary Ebay since they don't want to meet with me or answer any of my questions.

Thank You

Thierry Vivier


 
 dscarter1
 
posted on March 21, 2000 05:35:31 PM new
I tried to get a person to send me all of a credit card processor that I purchased online. It was a totally different unit than the one pictured online, and I still don't have all the items that this person was to send. Looks like he picked the unit up that he sent me, out of a garbage can filled with old coffee cups and motor oil. It's been about a month now, and this person is himming and hawwing about sending me the items he acknowledges he forgot. The latest is this" he sent them in the mail over a week ago", I asked him if he sent it" pony express". In desperation, I went to Ebay and filed a complaint along with a complaint through square trade. Nothing has come from either and it's been over a couple weeks now. Of course I left some negative feedback and this jerk decides to send some back about me....all I ever did was want what I paid for. What is so wrong about that?
 
 faithgirl
 
posted on March 27, 2000 07:20:13 PM new
I purchased a radar detector the ad said NEW..when I got it, it said refurb. When I complained E-bay did nothing, but tell me to deal with the seller..I did and got zippity do dah. On top of everything it did not work...it just kept blowing fuses in my car.
 
 CrystalJ
 
posted on April 5, 2000 05:26:38 PM new
Ever hear of stockholders? Ebay likes to keep a low profile, and happy stockholders. God forbid the buyers/sellers unite in one place to gather stories of fraud on Ebay.

There are many unregistered sellers on Ebay. There are many that have been proven fraud cases on Ebay, the sellers just change to a phony name/address and start selling again.

30 of us filed Federal charges with the Postmaster Generals Office on a Ebay seller. $30,000 worth of fraud isn't exactly petty!

The man is STILL registered with Ebay, although he hasn't been selling anymore. He/they (a con ring from Los Angeles) were protected by Ebay, we couldn't leave bad feedback due to Ebay blocking it.

I am a researcher, and the 30 of us gathered all facts, filed with every online fraud organization, Post Office, Police Dept. in Los Angeles and one man "taken" was from Northridge, Ca. so he checked the addresses etc. the con ring used.

Knew when the con was picking up payments from the rental Post Box
(Ste)and alerted Detective assigned to our case.

End result: A waste of time.

Just don't hold to much faith in the Ebay Safe Harbor and think they care... they don't, unless it has money in it for them or they need to avoid a press story. Then, they care...

Crystal
 
 ticktrek
 
posted on April 5, 2000 09:27:42 PM new
I got burned this week on ebay for $162 and am researching my courses of action. I purchased 2 digital cameras which were listed as "like new" and sent money for extra packing. His packaging was a plastic grocery bag with cameras, CD and cable inside, 2 crumpled sheets of newspaper inside a Priority Mail box. One of these cameras was missing the front and the LCD panel in back was cracked all the way across. The other has a broken battery door and big scratches all over it. I think he wants me to claim postal insurance, but any idiot should know that you pack cameras in more than a plastic bag and 2 sheets of newspaper. I have emailed him with no response. I checked on his other auctions and he has a $2000 camera up with several bids. When I remarked on an ebay board that my conscience tells me to notify the high bidder on that camera, I was told that I could lose my right to sell on ebay if I did it. I have yet to leave this guy any feedback. He did not leave me any when he got my payment 3 days after the auction ended. I'm afraid this guy will give me a negative to get back at me if I leave him one. I want to file the insurance with Safe Harbor, but I have yet to hear of anyone who has received anything from them. I just don't understand how people can be so dishonest and still sleep at night.
 
 Borillar
 
posted on April 8, 2000 01:03:48 AM new
thie:

You're doing your documentary for the French governement -- right? Isn't this the very same French governement who has been so overwhealmingly anti-Internet for years, blocking access for its citizens there? Isn't this the very same French governement who, for years, promoted propaganda about the Internet being so full of child molesters that virtually anybody in France wanting to open up access completely to the Internet there was looked upon as though they were all a bunch of leering pedophiles?

Now you want to make a documentary for them about online fraud ...
 
 dustybunny
 
posted on April 8, 2000 05:12:51 PM new
I also have had my share of bad deals on Ebay. Ebay DOES NOT stand behind the buyer at all. Safe Harbor....HA! You might as well find the nearest wall and go talk to it. This really burns me to the core that they state they are there to check these people out. Blah, Blah, Blah!
I luckily got all my money back on the bad deals by myself. How? I contacted the State Attorney Generals Office in the state these sellers where located in and filed complaints against them and then followed up on that with mail fraud charges. Don't let these people get away with fraud. File any and all charges that you can against them.
 
 chrishayden
 
posted on April 27, 2000 02:43:54 PM new
It is not completely clear in your original posting as to if you filed the fraud complaint with the postal service. Mail fraud is a serious crime and maybe ebay's legal department advises them to stay clear of a real offence that would not list them [ebay] as the victim. They [ebay] would have no criminal-law stake in the matter, and acting for the victim [you] would be like "telling on" rather than legally "reporting" the criminal offence.

Do the correct thing and turn in your complaint to the United States Postal Service (USPS), and be thankful that you used them since commerical carriers do not provide the same legal rights and protections.
 
 alkyholler
 
posted on April 30, 2000 11:55:33 PM new
The rules posted by Ebay (TOS) for
sellers as well as buyers are only
a sick joke. Their rules not only
condone fraudulent activity, but
actually promote it by their
leniency. If you have been "taken"
file complaints with Postal Inspectors, Justice Dept (FBI) and
also with IRS as well as the dept
of taxation in the state of
residency of the thief. The current Class Action suit against
Ebay may help them change some of
their very lax rules.
 
 antiques1
 
posted on May 4, 2000 07:52:20 PM new
I just want to say that not all sellers on ebay are like this. I am a seller on ebay, and if my customers are not happy with the item they purhcased from me, I always take the item back and send them their refund quickly. Please don't put all of the ebay sellers in this category.
 
 whopsiedaisy
 
posted on May 5, 2000 07:07:18 AM new
Maybe if ebay does only respond to stay out of publicity, we should all email this reporter. A large fraud story whether in England or America or wherever might just get their attention. Something needs to be done. I left Ebay for over a year due to losing money and having the same people that take your money leave neg feedback on top of stealing from you. I am back now because the other sites don't have as many buyers to sell to and I am now selling. Maybe if everyone bands together and gets with the reporter, it might help. By the way, now when I run across someone playing on the site, ie: bidding and not paying, I have started emailing safeharbor daily regarding that person. I will probably get suspended over it, but I am also tired of not being paid on auctions.
 
 Littledoll
 
posted on May 7, 2000 06:06:39 AM new
I just had a horrible experience with ebay over a $2300 Barbie doll that I had purchased (mention the word Barbie and ebay--and everyone else--thinks your a nut and not worth taking seriously). But I paid $2300 for this doll and when I received it it turned out to be a FAKE! Of course, ebay did NOTHING! I went through hell, and roused the Barbie community--found an expert that the seller HAD to believe and finally did get the seller to send my money back. The only reason the money was returned was because the Barbie people are relentless! And I have them to thank.

But, I was still out about $50(shipping to expert and back to seller) plus ebay fees (about $100 total)which seller refused to deliver and I too, got a negative from this creep! I fought tooth and nail with ebay to have the negative removed (of course I had posted a well-deserved negative for her when she refused to refund me). But I think it really stinks that ebay can't AT LEAST take care of retaliatory feedback. I was really bummed for quite a while....and am trying to get back to a place where I felt reasonably comfortable? with ebay again so I can get some more items sold. I have continued to buy, but I will be so careful in the future!

I think I need a support group for people who have been burned on ebay. <BG> Anyone know of one?


---
Littledoll<br>www.littledoll.com
 
 RB
 
posted on May 8, 2000 09:29:59 AM new
That's a lot of bucks for Barbie, but I have to admit I have no idea of what this stuff is worth! How can you tell if it's real (turn it upside down?? ... sorry, couldn't resist!)

I wonder if the seller "thought" it was real and that's why your money was refunded? If the seller was trying to defraud you, do you have a potential legal case to recover your losses? Maybe even the 'threat' of legal action may convince the seller to refund your shipping costs. If the person is a fraud, s/he may have done this with other Barbie collectors as well.

I agree that you should get >everything< back. EBay should have no problems refunding your fees. On the feedback, I have to side with eBay though. Unless they can get all the players together in the same room, there is no way they can tell who's feedback should be removed.

As to your last question about a support group, I was going to suggest Amazon, but it looks like they are trying their hardest to go the way of the auction DoDo Bird. You may want to try garage sales

Good luck ...

Rob
 
 amy
 
posted on May 8, 2000 10:58:10 AM new
Just a question to the Barbie buyer.....what ebay fees (especially $100 worth) does a BUYER incur?
 
 westcoastwonders
 
posted on May 8, 2000 11:43:24 AM new
I am new to selling on ebay and am interested in finding out more about the con ring out of Los Angeles (my area). What type of merchandise were they selling and what was the upshot-any results? Why aren't the feds interested in across state lines fraudulent sales? Can we mention names of those who have fraudulent histories with ebay on this board so as to protect all of us? It sounds like ebay rewards good feedback and penalizes badfeedback! Rather one sided, I would think.......
 
 joice
 
posted on May 8, 2000 11:50:48 AM new
westcoastwonders,

Hello and welcome to AW!

To All,

Please remember there is a proedure to follow in the Community Guidelinesregarding listing auction user's I.D.'s and links to auctions.


That's all, just a little reminder

Joice
Moderator
 
 ubiedaman
 
posted on May 9, 2000 12:08:23 AM new
I would like to join Antiques as an HONEST seller on eBay....I recently sold an item ....it went for about 3 times what I thought it would, so, even though I had stated a $20 shipping charge in my TOS, I had the item packed at MBE ($25)...it cost $22 to ship via UPS, and when the buyer recieved it, he found a problem that I did not know existed.
I offered to pay for any repairs that could be done (approx $65), and if this was not feasible, I would pay ANOTHER $20+ to have him return the item PLUS a full refund....
We don't ALL screw the buyer....my $140 profit is now at $40 thanks to eBay fees, and my own generosity.
Keith
---
I assume full responsibility for my actions, except
the ones that are someone else's fault.
 
 sg52
 
posted on May 10, 2000 05:31:59 PM new
I would like to join Antiques as an HONEST seller on eBay

There's a lot of us.

We need a brand.

The brand guarantees, among other things, a quick, no-hassle, no-fault money back guarantee. The refund comes from the organization if the seller is being slow, and the organization collects it from seller.

sg52
---

 
 Larrykahn30
 
posted on May 11, 2000 04:22:07 PM new
I'm sorry I don't quite understand the "We need a brand" part. I think all of the sites should promote a verified dealer program which tells bidders which sellers go the extra mile to complete the transaction. Not just a "pay a fee" thing but a real verification process. I sell on several aucitons and have found that only Boxlot has an 'accredited dealer" program that means anything. All of the sites should follow their lead.
---

 
 ubiedaman
 
posted on May 11, 2000 08:43:43 PM new
sg52 I LOVE it ...like a consortium of eBay sellers...with our own little logo.....bring it up in the EO and lets see what happens!!!!

Keith

I assume full responsibility for my actions, except
the ones that are someone else's fault.
 
 Cher123825
 
posted on May 20, 2000 08:41:57 AM new
I too have received a few items that I wasn't happy with. I have only returned one and got a refund immediately from the sellers. I sell and buy on ebay and I think for the most part everyone is honest but there are those few bad apples that spoil the whole bunch our prisons are full of them. I do give refunds sometimes begrudgingly because it seems like now they think they are at JC Penneys or something window shopping. Well I will bid on this and if I don't like it send it back. Have any of you been to real auctions YOu don't do this. I know they can't see the item first hand like in a real auction. But, you don't buy used and estate items and expect them to look like new. I get very frustrated at times. But, for the most part I find that most people are very nice and honest. And I have made some really good friends through Ebay. Just putting in my two cents.

 
 MichelleG
 
posted on May 21, 2000 01:52:16 AM new
CyberJustice/KickAss

Your posts have been deleted and multiple IDs suspended for violating the CGs. If you wish to appeal this decision, email [email protected]

MichelleG
Moderator
 
 leftypicker
 
posted on May 24, 2000 07:52:27 PM new
Try contacting the local Police Department where the crook lives. I know of a lady in a town, not far from where I live, that was locked-up for fraud on e-bay. It made the front page of our local paper. How embarasing for her! I bet she thought she would never get caught. It seems she was selling items she didn't have. I guess some people think ripping someone off on e-bay is equal to lying about your age in a chat room. Good luck in bringing this looser to justice!

 
 redtj98
 
posted on June 12, 2000 06:48:36 AM new
I would contact Postal Inspector of where the guy lives and tell them what is going on.

 
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