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 kiara
 
posted on October 4, 2001 10:56:05 AM new
These are being reproduced. The original ones are 4" high. So I guess it is up to you to decide.

We used to sell reproduction pink depression glass in our shop and it was in the giftware section away from the antiques. We had a sign on the shelf stating it was repro. Some customers bought it and insisted to us that it was original.

The customer is always right.

 
 icyu
 
posted on October 4, 2001 10:59:50 AM new
Hmmm.

There's no mention of repro. crystal flat tumblers in Iris & Herringbone in my 14th edition (pub. 2000) of Florence's Collector's Encyclopedia of Depression Glass. Only major problems in this line are flashed crystal items (candy bottom, especially) and an iridized goblet having their finish removed to pass as crystal.

Unless a recent repro of this 4" crystal flat tumbler is making the rounds, your $150+ each ones are genuine (though at that price they're prime targets for repros). I'm a little concerned that yours measured 4 3/8", though! Some height variation is normal for any of this (originally cheap) glassware, but 3/8" is quite a lot. Hate to ask, but are you absolutely sure this was I&H?
Where did you buy it?
Could you post pictures here for us?

I would agree to a refund only if she can present an affidavit from a certified appraiser specializing in antique and collectible glassware. The appraiser should include his research and sources of information, and should specify how your tumblers don't match the "real" ones.

Edited to add: Neeevermind! Thanks Kiara



[ edited by icyu on Oct 4, 2001 11:08 AM ]
 
 kiara
 
posted on October 4, 2001 11:06:16 AM new
There is some info here. It mentions that many were showing up on ebay. As I stated before, buyers have to start taking responsibility also.

http://www.glassshow.com/aspecificmesg/3935.html


 
 sborchert
 
posted on October 4, 2001 12:04:12 PM new
From Mauzy's Depression Glass, 2nd Edition, copyright 2001: "Reproduction Information: Crystal tumblers: new--herringbone texture is not crisp and rays on underside of the feet are pointy, old--herringbone background is crisp and even with smooth rays on the underside of the feet.

Also indicates reproductions are still coming from Asia, and the 6.5" tumblers are reproduced and have been seen at dealers' booths marked as if old in South Carolina, Pennsylvania, and points in between.

Better check it out and if they ARE repros I would refund less postage and handling. Good luck.

 
 dorrie
 
posted on October 4, 2001 01:10:33 PM new
It sounds like the description you have given for the Iris repros are for the footed tumblers. I sold the flat tumblers.
 
 jmcnew99
 
posted on October 4, 2001 02:35:40 PM new
i wouldn't refund what if she now has a refund one and now wants to send that one back to you and keep the rell one you sent 30 day is just to long

 
 nowwhat
 
posted on October 4, 2001 02:50:31 PM new
I have 2 vases in this pattern one is the vintage crystal and the other is a milkglass reproduction. It's very easy to spot the differences.

You obviously thought you were selling originals. Have you ever sold this pattern before. Are you familiar with it at all, because if you are I think you would have been able to tell if they were reproductions or not.

I also think that if the tumblers you sold were being reproduced there would be many more listed. I think you probably sold her vintage tumblers.

I also tend to think that someone who was bidding on this kind of item would be able to tell a reproduction right off the bat. However, one never knows so I think the best thing to do is ask questions and do as much research as possible before you make your decision.

 
 kiara
 
posted on October 4, 2001 03:00:29 PM new
On the link above that I posted, it mentions the flat bottomed ones. If you do a search on ebay you will find one listed as a reproduction.

 
 mipakaco
 
posted on October 4, 2001 03:17:45 PM new
As far as a Paypal chargeback: paypal requires the buyer file a claim for refund within 30 days of sending payment. If it's been over 30 days since your buyer paid, they are out of luck.

 
 ijusthaveit
 
posted on October 4, 2001 05:50:13 PM new
I take more of a hardline stance:
1.Most people never buy more then once from you,more so when it's a collectible.Yours fills the hole and that's it!
2.You did not cheat her,so don't cheat yourself,Switching,Buyers remorse,SEEN IT CHEAPER,Have car trouble,credit card too high,undisclosed damage to item while in there possesion.
3.Stick by your policy,collectibles are not like eveyday items.
(as far as autographs go by ,it's the Law they have to re-fund because of past scams.)
4.If you have the goods they will buy,theres always someone to take her place,so don't worrie aboutlosing her as a customer,(*see #1.)
OUT!!!

 
 ahc3
 
posted on October 4, 2001 05:55:26 PM new
..."If you have the goods they will buy,theres always someone to take her place,so don't worrie aboutlosing her as a customer"

Wow, you should put that in your terms of service to warn others! As a buyer, I hope I never run into one of your auctions!


 
 ijusthaveit
 
posted on October 4, 2001 07:30:09 PM new
Well aleast you agree with the other 3 points.
I have fantastic feedback,why?because I deliver fine and desired items.I stand by my policy and do not cheat people,I'm fair but firm,And cannot baby-sit collectors.
three points
1.Know your items (yes you may have to read up.)
2.Know your grading for condition for your cat.of collecting.
3.ask questions
And you will never be disatisfied.
As far as putting it in my trems of shipping I do,it's called "all sales final".
OUT...
[ edited by ijusthaveit on Oct 4, 2001 07:35 PM ]
 
 Pony67
 
posted on October 5, 2001 09:33:08 AM new
The fair thing to do is to have her send you certified proof from a professional appraiser stating that they are reproductions. If she can provide that info then you mistakenly presented them incorrectly and should refund the money. As buyers, many times they do not know what to do or who to contact, this causes delays while they decide what to do. Now 6 months or a year would be questionable. 30 to 60 days is not unreasonable IMHO.
 
 deichen
 
posted on October 5, 2001 12:20:32 PM new
I would not refund! The ad doesn't state that it was the original nor does it say it is a reproduction. This buyer has buyer's remorse and after 30 days, that is her problem.

 
 daleeric
 
posted on October 5, 2001 02:18:41 PM new
If she is claiming the the item is a repro when you stated they were real vintage glasses she is saying you misrepresented the item. She will not buy from you again anyway. I can guarantee that!

I would block her from bidding on my auctions anyway. I wouldn't refund the money. The only thing you would have to worry about is if she contacted the postal inspector, yet, she would have to prove they were repros. The PO doesn't have time for that.
 
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