posted on August 19, 2004 05:03:10 AM new
drjackk. i certainly believe in making a profit on the article that that i am selling. at least i try to. hopefully a very good profit.
but i dont believe in profiteering on the shipping. that is why so many people around the world challenge and object to yours and other sellers charging excessive amounts on the shipping. what people like you fail to realise is that your killing your market with your excessive charges on shipping.
i am happy to pay the going rate of postage perhaps a little more. but not almost 100% more.
you dont sell to the rest of the world because they wont take your extortion prices on shipping. i have been following links about complaints on shipping costs thru vendio , ebay and a lot of other sites.
almost without exception most of the complaints are about people like you whom they see as ripping them off.
fortuanately most americans are not like you.
as for guns. well, your murder rate in the usa says it all. i bet you carry one to protect yourself from irate customers. and you live in a socialist country
posted on August 19, 2004 05:29:28 AM new
agate18,
you said you went to USPS site and found out shipping should be 14 not 24.
There are 2 rates for air shipping-the small packet rate has no insurance,the parcel one does and the rate is higher.
stonecold-
you quoted another poster who said-
I have even explained that I live in a small town and the nearest place for me to cash the money order is 6 hours away
/////////////
The bidders are sending him money orders in euros and pounds and he cannot deposit them into his us dollar denominated bank account.
//////////////////////////////////////////
I have been selling on internet for 8 years,i have no problem selling to foreign buyers .Many of them are american expatriates living /working in Japan,Germany ,Australia.
A little more work filling out forms and figuring postage,but it is worth the efforts .
I accepted paypal payments from them and so far so good.
Many do not really know how paypal works like some of us do and they are not aware there is such a loophole with seller protection when it comes to overseas transactions.
If you keep telling them you get no seller protection,someday someone may just take advantage of it.
-sig file -------we eat to live,not live to eat.
Benjamin Franklin
posted on August 19, 2004 05:45:06 AM new
you quoted another poster who said-
I have even explained that I live in a small town and the nearest place for me to cash the money order is 6 hours away
/////////////
sorry stopwhining. i never said that. check your facts. you will find that Gtootie. said that. i suggest you go back and check.
now as for the price i quoted. $14.50. here is the chart i used to quote from.
Service Speed* Price Dimensions
Global Express Guaranteed Document Service
(See Service Guide Before Mailing) 2 - 3 Days $32.00 Max. length 46", width 35", height 46" and max. length plus girth 108"
Global Express Guaranteed Non-Document Service
(See Service Guide Before Mailing) 2 - 3 Days Max. length 46", width 35", height 46" and max. length plus girth 108"
Calculate Price based on Dimensional Weight.
Global Express Mail (EMS) 3 - 5 Days $17.00 Max. length 36", max. length plus girth 79"
Global Priority Mail - Flat-rate Envelope (large) 4 - 6 Days $9.00 9-1/2" x 12-1/2"
Global Priority Mail - Flat-rate Envelope (small) 4 - 6 Days $5.00 6" x 10"
Global Priority Mail - Variable Weight (single) 4 - 6 Days $9.00 Max. length 24", Max. length, height, depth combined 36"
Airmail Letter Post 4 - 7 Days $7.10 Max. length 24", Max. length, height, depth combined 36"
Airmail Parcel Post 4 - 10 Days $14.50 Max. length 42", max. length plus girth 79"
Economy (Surface) Letter Post
(Rate for pieces 16 ounces or less) 4 - 6 Weeks $4.05 Max. length 24", Max. length, height, depth combined 36"
Economy (Surface) Parcel Post
(Rate for pieces 5 pounds or less) 4 - 6 Weeks $21.50 Max. length 42", max. length plus girth 79"
the first airmail is for letters only.
the second one is marked air mail parcel post.
i did not ask for insurance. read my post properly stopwhining.
posted on August 19, 2004 06:01:55 AM new
I ship internationally and often lose $ on shipping : I charge $2.00 to ship a postcard everywhere but US and Canada. This may SEEM like an overcharge since the postage is $.80/ounce BUT if the item weighs in at a FRACTION over 1 oz, I pay $1.60 and this does not cover my shipping materials. Some postcards weigh more than others...the stamp when wet is heavier than dry, the ink in the writing is heavier, some stamps are heavier than others??? I have no idea WHY my package that weighs 1oz. on the nose at home weighs in at 1.001 at the PO, but if it does, it's $1.60 and not $.80 to ship internationally
**********************************
Sig files are too much trouble! http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards
posted on August 19, 2004 06:24:22 AM new
neglus. may i suggest you put in a complaint to the department that handles weight and measures. and also get something that weighs exactly 1 oz. have it checked by someone that does have scales that weighs to 3 decimal points. sounds like they are having a go at you. good luck.
posted on August 19, 2004 06:28:39 AM new
agate18,
the second quote on money order is for stonecold,not for you .
as for your gripe on shipping 14 versus 24,the last thing a retailer needs is for the customer to tell them what to do.
Why dont you just run his business for him??
I have a cybershop for years and i charge 10 dollars extra for intl shipping.
Most of the times it does not take an extra 10 dollars to ship overseas,if it is excessive,i issue them a 10 dollars coupon for future purchase.
But the 10 dollars overseas shipping policy is there to cover extra efforts and costs -we pay a higher discount rate for overseas cc transaction,longer deposit time and higher chargeback risk as we cannot verify the address of the cardholder and whatever problem surfaced which require our attention such as customs/breakage/theft etc.
We cannot deal on case by case basis,as the shop is open 24 hours a day,some customer may pay more than actual shipping and some pay less,in the long run,it works for us.
If you are not satisfied with ebay us sellers and their shipping policy,my advice for you is to look elsewhere-ebay australia,ebay germany have some nifty items up for bid.
good luck and happy hunting.
-sig file -------we eat to live,not live to eat.
Benjamin Franklin
posted on August 19, 2004 06:40:55 AM new
You call it what you want... I am doing just fine with my switch to non US sales... actually much less headaches...
Twelvepole. so you have switched to non US sales. good for you.
posted on August 19, 2004 06:54:54 AM new
stopwhining. what extra effort.? oh you mean filling out a form. i hope you pay with loss of sales. there is no extra work. what rot. if you cant stand the heat get out of the kitchen.
are you so ashamed of your sales on ebay that you wont show your real user name . or dont you actually sell there. what is your ebay user name.
so you think all buyers should pay the outrageous fees for shipping. i am not telling him how to run his business. just to charge a fair price. as i have already said. thank goodness all sellers are not like you.
posted on August 19, 2004 07:01:54 AM new
Like i said,the last thing a retailer needs is a smart ass customer who think he knows how to run the retailer's business.
-sig file -------we eat to live,not live to eat.
Benjamin Franklin
posted on August 19, 2004 07:27:06 AM new
and like i said, the world does not like smart arse sellers like you. crawl back in your hole and close the lid. i knew you were gutless. you protest too much. you confirmed what i thought and what other people told me about you. end of story.
posted on August 19, 2004 07:30:06 AM new
end of story-the best thing i have heard !!
-sig file -------we eat to live,not live to eat.
Benjamin Franklin
posted on August 19, 2004 07:57:05 AM new
I ship internationally and rarely have a problem, although just a couple of days ago I had a big one!
Fellow from Germany bid and won 12 of my auctions for over $300.00. Emailed him early in the day to advise him that the print plates he bid on where very heavy and shipping costs could run well over $200.00. Also let him know that since he had one feedback, payment would only be accepted by money order in US funds. Long story short, no response to after auction email. Enlisted the aid of an extremely nice and kind German Ebayer who I found on the International Shipping boards at Ebay to email him for me in German.
Turns out he says he never received my first email and was sticker shocked by shipping costs which were actual with no handling fees added on. She also explained VAT and customs to him and how Ebay functions, etc.
He was very apologetic and offered to repay my listing fees for all the items.
Sometimes patience and understanding go a long way. Newbie learns and an informed buyer is a win situation for all sellers. And really, how much trouble is it to relist after all? Click and gone here on Vendio. FVF refunded through Ebay.
Never been a fan of the isolationist theory of business. Think Globally. We're all in this together...
posted on August 19, 2004 08:28:36 AM new
Finally, feeBay has recognized the problem that MANY USA sellers no longer desire to indulge all the whiners of the "global community" -- now, if Johann from Elbonia bids on a USA ONLY auction, the seller can IMMEDIATELY recoup his FVF's.
Of course, the arrogant SOB has ruined an auction & wasted the insertion fees -- but, as the great ole sage CASEY STENGEL said: "Three strikes & you're OUT"
Fo those who love international sales, ye be welcome to my CANADIANS + DUTCH + GERMANS + ANZAC who insist on illegal customs forms or who insist that I SHIP TO them the way THEY SEE FIT, even though my vendor only ships by ONLY ONE METHOD & THAT IS CLEARLY stated in the auction!
G'day & GOOD RIDDANCE!
“Our enemies are innovative and resourceful, and so are we! They never stop thinking about new ways to harm our country and our people, and neither do we.” ~ GWBush White House 8/5/4
posted on August 19, 2004 01:27:51 PM new
stopwhining. what extra effort.? oh you mean filling out a form. i hope you pay with loss of sales. there is no extra work. what rot. if you cant stand the heat get out of the kitchen.
Says Agate 18
'
Thats what we did, we got out of the kitchen.
Other than the Japanese and Brits, most international ebayers are just too stupid to fish, or too crooked to walk straight.
Heck, you can't even trust an someone from "down under" with a gun, let alone let them bid on ebay. he he he
I am glad they hate americans. We are use to all the world being envious of us. Americans are superior. We do not do ebay to lose money, but to make it.
You still did not address my $7.00 extra costs in packaging, time and materials for international shipping. Obvious you do not have your costs as a business under control. I got around 300 million customers, and that keeps me busy enough
posted on August 19, 2004 01:33:48 PM new
almost without exception most of the complaints are about people like you whom they see as ripping them off. agate 18
Well now, I always posted my shipping rates right in the ad. It said actual postage plus $7.00 handling. They still bid, then complained when the billing amount was EXACTLY what was stated in the ad. Gee, it appears international bidders entered a contract with the rates stated, and then complained about it later. Kind of stupid.
I ALWAYS look at the shipping amounts stated when looking to buy, and then again, I am not that stupid to do it without looking.
I think ebay should put America in it's own market, and not let any outsiders of the USA bid on our auctions PERIOD. They should have a seperate ebay for international.
posted on August 19, 2004 01:51:34 PM new
Hi ...interesting topic from the other side of the pond.
We ship almost daily all over - Australia, Japan, France, etc.
However, with an international buyer, we send the airmail and surface rate...plus, a link to the international USPS rate link.
We've been doing this for years. Knock on wood, no problems so far.
posted on August 19, 2004 01:56:19 PM new
It appears the whole purpose of this thread was to slam American sellers for the way they choose to run their Ebay businesses, and for not letting international bidders dictate shipping terms after the auction has ended. That is exactly the reason I do not sell to international buyers. If a potential bidder emails me and expresses interest in my auction, I will let him bid if he seams reasonable and is willing to agree to my payment and shipping terms. Otherwise, foreign bidders are now blocked from bidding on any of my auctions.
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
posted on August 19, 2004 02:48:10 PM new
the sunglasses must be attractively priced and agate18 would like to have it with shipping of 14.50.
Unfortunately the seller wants 24.
If the seller has an UPS or Fed exp account which come to his store/home for pickup and agate18 now wants him to make an extra trip to post office ,then the seller may want to be compensated for this extra trip.
The seller is not here to defend himself-may be he is too busy to look up the rates,may be it is a way to discourage special request of making a trip to post office,may be he wants money for gas.
It is no big deal,agate18 can either find a pair locally in aussieland or another us seller will come and sell it for same price and ship via usps or agate18 just have to take a cold shower,
just remember,NO ONE DIE FROM NOT HAVING THAT PARTICULAR PAIR OF SUNGLASSES.
-sig file -------we eat to live,not live to eat.
Benjamin Franklin
posted on August 19, 2004 03:08:52 PM new
It depends on what you sell,while I don't mind sending an audio book Internationally,I am not about to do it with a bunch of LP records....been there done that. The records is what broke me from wanting to ship outside of the U.S. Sell a few things to someone in the Netherlands and you'll be grabbing a case of two buck chuck. Some sellers on this board have been doing this longer than five minutes,give us a break.
posted on August 19, 2004 03:10:56 PM newIt appears the whole purpose of this thread was to slam American sellers for the way they choose to run their Ebay businesses
Well, yes. But it's been done in such an amusing yet pathetically inept manner that I really think we all owe agate18 our thanks for being tonight's comic relief.
So let's have a big round of applause for agate 18! C'mon people, give it up for the furriner! He's only here for one night. Don't forget to tip your waitress.
posted on August 19, 2004 03:27:13 PM new
May be he needs that pair of cool sunglasses to pick up chicks in aussie bar!!
-sig file -------we eat to live,not live to eat.
Benjamin Franklin
“Our enemies are innovative and resourceful, and so are we! They never stop thinking about new ways to harm our country and our people, and neither do we.” ~ GWBush White House 8/5/4
posted on August 19, 2004 07:13:10 PM new
If the OP hasn't figured it out by now, it's SUMMER in the Northern hemisphere. It was 101 degrees here in the SJV 1 hour ago (117.5 in the direct sun). The task of packing an item for safe shipment half way around the world, plus driving to the Post Office in the sweltering heat, standing in line for 1/2 hour amongst the great unwashed and unwiped majority, the hassle with a summer replacement P.O. clerk, the drive back home in even higher temperatures, and the email to you that your shades were shipped can have a dehydrating and medically negative effect on the human body. Bottom line, the extra 10 bucks the seller charged you was for beer. You sure as hell don't expect HIM to pay for it, do you?
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
posted on August 19, 2004 09:24:43 PM new
Talk about whinning. Get a bank account where you can mail in the money orders for deposit. Works great and no driving needed unless your mail box is 6 hours away.
Why should I open a new bank account that I have to mail deposits to when all the buyers have to do is buy an international money order? That is about the stupidest thing I have ever heard.
It is in my listing that I only accept US currency. If international bidders don't want to send that they don't have to bid.
Be kind. Everyone is fighting their own secret battles.
...Author Unknown
posted on August 19, 2004 10:59:52 PM new
I ship International all the time. Mostly I use Global Priority Service, I've had no problems ocassionally if language is a problem I use a translation program. Overseas comprise 20% of my sales. Very few problems.
posted on August 20, 2004 12:12:44 AM new
Like Neglus, I ship postcards and by the time I put them in a rigid plastic holder, the envelope, label, and invoice all weigh over 1 ounce.
Cost is $.60 for USA and $1.60 international but I also have to recoup the cost of the special envelope, the rigid holder, the postcard sleeve etc so I charge $1.50 for USA and $2.50 everywhere else.
I have had a few complain. Those were within the USA and wanted to send me a stamped envelope. I explained I don't ship that way as I don't believe they have enough protection if you just stick them into an envelope and mail. And, the $1.50 and $2.50 is stated in the listing.
This still leaves me about 60 cents extra on each envelope, both within and outside the USA. I do not feel that is excessive and I do label it S&H.
As far as shipping other items internationally goes. I don't. I also have found 99% will argue about airmail even if it only saves $1.00 and then will email me after a week has passed, continue to email me everyday for another week and by week 3 start threatening a charge back...when it usually takes 4 to 6 weeks for ground to reach the destination. It is just not worth my time to even try and handle the problems this causes.
posted on August 20, 2004 01:20:20 AM new
"I am glad they hate americans. We are use to all the world being envious of us. Americans are superior". JESUS WEPT! Who's being pathetic now!
