posted on May 23, 2001 09:40:04 PM new
I bought a Motherboard Combo (AMD processor, Fan, and MB800LMR board) from ComputerSuperSale.com and what I got was an ECS motherboard that was defective. When I contacted them, they said they do not handle ECS boards and refused to due anything about it. On the invoice they had crossed out the 800LMR and even put in the serial # of the ECS board, I contacted ECS and was told I had to return the defective board to the place of purchase. I filed a complaint with the BBB and after 7 months received a letter back from the BBB stating that ComputerSuperSale.com refused to respond to their letter.
This Company sucks and I would advise everyone to beware, cause you may not get what you order from these guys.
posted on May 24, 2001 10:41:58 AM new
I check their site. You need to act fast!!
"Non-defective returns can be accepted directly by Computersupersale within 15 days from the invoice date, at Computersupersale’s discretion for: credit, exchange. All non-defective returns are subject to a 20 percent restocking fee."
Call your credit card company and initiate a chargeback for incorrect merchandise.