posted on February 4, 2007 01:10:52 PM new
I am still getting reports from customers that they are experiencing problems through checkout going from Vendio to PayPal...Any word as to when this will be resolved?
Is it something in an old template I am using...i.e. I copy an existing auciton to write new ones...
Thanks for any help you can give me...I have officially had over 25 folks have to work around Checkout and pay me directly through PayPal...
posted on February 4, 2007 01:25:27 PM new
Hello Annette,
The error message that your buyers are receiving is due to an intermittent technical issue on Paypal's side. Unfortunately, we are not able to resolve the issue, however we are doing our best to work with Paypal to make sure that the issue is resolved by them as quickly as possible. This error happens when calculated shipping is used. We hope that Paypal will have this issue resolved sometime next week. As a workaround, your buyer may be able to make the payment directly from Paypal using the total they receive when they complete checkout, and the item number. As long as the buyer correctly enters the item number and total, and you are using Paypal IPN, our system should still be able to capture the checkout information and payment data.
