posted on January 16, 2009 10:13:11 AM new
I have two auctions that end on Jan 19th. They were both listed at the same time with complete descriptions on the auctions. Sometime between listing and now the descriptions that were in the auctions have disappeared...only the text in default remains. I am certain the descriptions were in them when listed and until last night. I ended one and re-listed it because I couldn't revise it as there was already a bid. The other auction is still on now # 110338192833. Could you please give me some insight as to what could have happened to the original description?
Susan Crago
posted on January 16, 2009 10:22:13 AM new
Hello Susan,
I checked this listing, and the problem is with some incomplete/unusual HTML code at the beginning of your listing description. The listing description begins with "<center><b.". The "<b." has caused the problem, and will need to be removed from the description prior to relisting. Please be sure to do an eBay preview of your items, and you should be able to see this problem prior to listing.
posted on January 16, 2009 10:51:11 AM new
Thank you Nathan for your speedy reply. I must have hit the wrong key when typing. I did preview the auction before scheduling it and the description was there...it must not have been accepted somewhere along the line after my preview.
Just to make sure, when you are doing a preview in Vendio, are you using the "eBay Preview" button at the bottom of the page? Or are you using the "Full Preview" button near the template? Please be sure to use the "eBay Preview" button at the bottom of the page for a more accurate view of how the listing will look on eBay.
