posted on September 3, 2010 05:03:45 PM new
I have tried to list at least three different auctions this afternoon and they were stopped and given an Error 240 "Item cannot be listed or modified..." Any help of advice with this would be appreciated. The titles are general and there is nothing in the description to draw any flags. Frustrating!
posted on September 3, 2010 05:07:25 PM new
Hello,
The specific error message that eBay is returning (viewable when doing an eBay preview in Vendio) is:
"Please place a reimbursement payment method on file
We show that you don't have a reimbursement payment method (credit card, or PayPal account) on file with us. Sellers must have a reimbursement payment method on file to pay for claims under eBay's Buyer Protection Policy. We'll need you to provide this information today to continue listing your items on eBay.
eBay's Buyer Protection Policy generally covers buyers for most purchases on eBay. If eBay has refunded the buyer for claims covered under the eBay Buyer Protection Policy, we'll charge the amount due to eBay using the automatic method you select. The eBay Buyer Protection Policy is subject to change and we'll charge you in accordance with the Policy as it existed on the date of the transaction at issue. eBay may charge the payment method you select on a one-time, sporadic, or recurring basis. You can always change your selected payment method in My eBay or cancel your automatic payment method by contacting us. Learn more about what eBay's Buyer Protection Policy means for sellers.
It's quick and easy to do. Click here to open a new window and select your reimbursement payment method. Once you're done, you'll be able to review and submit your listing."
Please let us know should you continue to have trouble with this after putting a reimbursement payment method on file for your eBay account.
posted on September 3, 2010 05:14:21 PM new
Hello,
In order to preview your listing and see the eBay error message, go to "Sales Manager" --> "Control Panel" --> "All Pending" --> click on the title of the pending listing --> scroll down to the bottom of the page and click the "eBay Preview" button. Note that this is an eBay error message about an eBay setting that will need to be changed in your eBay account.
