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 sandyk
 
posted on January 4, 2002 05:52:28 AM
Still trying to upload images. I have tried it all the ways you suggested.

See posts from yesterday.

What now???????????????????

Sandy

 
 BrianAW
 
posted on January 4, 2002 09:51:31 AM
Hi Sandyk,

This is an AOL related issue. Have you tried to upload your images using a different browser? You may want to try Explorer or Navigator.

-Brian
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
 
 sandyk
 
posted on January 4, 2002 09:58:30 AM
Brian,

What "issue" exactly are you talking about. It's hard to figure it out without some suggestions.
Sandy

PS I will try from IE, but have little hope.

 
 bksv99
 
posted on January 7, 2002 11:27:47 AM
i would not bother with Internet explorer. i have had the exact same problems, i use internet explorer, and auctionwatch told me to change browsers. the problem as i see it, auctionwatch has too many customers, and antiquated servers. i used to upload 19 photos at a time when it was free, now that i pay 200.00 a year, i do 1, yes 1 photo at a time. according to auctions watches 17 answers they have given me, it is being looked into. meanwhile, my fee is not lessened, and it takes forever 1 photo at a time. thank you auctionwatch for nothing.

bobby

 
 kahml
 
posted on January 7, 2002 12:14:00 PM
You might want to consider using the AMPro software just for uploading images.

At present, it is the only function that I find useful (and I'm still at 3.5).

It allows almost an unlimited number of image uploads at a time; you can load based on a standard file list selection and synchronize as many as you want - then walk away while the upload.

I hope that helps.

 
 cajamk
 
posted on January 7, 2002 01:25:57 PM
NO IMAGES UPLOADING USING AOL NOR EXPLORER.. NOW YOU ARE SUPPOSED TO PROVIDE SERVICE FOR A FEE...MY FEE IS PAID WHERE IS YOUR SERVICE. BECAUSE OF AW MY FAMILY CAN'T EAT...AND I STILL PAY? WHERE IS THE FAIRNESS? WHAT ARE YOUR "OUTAGE" POLICIES !!!!!

 
 ChristopherCS
 
posted on January 7, 2002 02:18:35 PM
Hello,

1. If you have more than 9 upload fields showing on your image hosting page, please reduce the number of upload fields to 9 or less.

2. If you are uploading from the Image Hosting tab, please try uploading from Auction Manager -> Manage Images instead. Make sure that there are 9 or less upload fields showing on this page as well.

3. If you are an AOL customer, please try clearing your browser cache, and if this does not help (after trying the above solutions) you might want to try using an alternate access number if there is one available in your region.





Christopher
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
 
 bksv99
 
posted on January 8, 2002 07:26:46 AM
well i tried ampro-to no avail, just more problems. i feel the same way cajamk does. i have tried for weeks everything they tell me. the bottom line is, their servers cannot handle the large influx of people now using auctionwatch. remember when: things were free, i uploaded 19 photos, i never lost auctions, rarely had error messages, etc. the only way i can get around the problems with uploading photos that i have been having is to get up very early in the morning, when fewer people are online, and upload my auctions. what does that tell you?????????

bobby

 
 kahml
 
posted on January 8, 2002 07:55:36 AM
I don't know - what >does< that tell me?

Last night, I used AMPro to upload 16 images - totalling 2444 KB at 7:45 PM EST.

It took about 7 minutes (I use DSL) and I had no problem.

I figure that's "prime time" here, right?


 
 bksv99
 
posted on January 8, 2002 08:42:05 AM
i don t doubt that you were able to upload that at that time. auctionwatch has identified that not everyone is having the problem with uploading images. however, we are all paying the fees. mine should work as well as yours, but it isn t. therefore, when i am able to upload in the early a.m. it looks to me like it works for me when not as many people on line.

 
 mgarbea
 
posted on January 9, 2002 11:31:13 AM
Hi bksv99,
We know that image upload is difficult while using AOL. I understand that you experience image upload difficulties, but you did not tell us which browser are you using as this information may be valuable for our engineers.

Marius
Got more Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
 
 
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