posted on February 24, 2002 09:52:47 PM
If I list a dutch auction and one of the winning bidders want 5 of the 10 Items listed, can I have different shipping charges apply for the multiple item sale or does evey item sold have the full shipping amount charged to it?
I charge 15.00 shipping and would hate to have to charge 75.00 shipping on 5 items won by the same person in a dutch auction.
posted on February 25, 2002 08:32:41 AM
Hi Dstechnologies,
We are working on getting combined shipping implemented with our post sale management tools. If you would like to have different shipping charges for each item, what you can do is edit 4 of the WBNs prior to sending them out and change the shipping amount. Or, you can take the shipping amount off of those 4, and edit the fifth to include one big shipping charge.
posted on February 25, 2002 08:54:41 AM
In order to edit WBN I would have to switch off the "Auto WBN". That would affect the rest of my single listed auctions and have to manually send for each that I have listed.
1) I guess a winning bidder that wins the 5 of 10 would get 5 different WBN's for the same auction?
2) Will they have to enter information in for each WBN and I will have to follow up post sale on each?..Just thinking ahead for the BE reports that I use.
3) Will the post sale key show up 5 times in the post sale or just once for the 5 won by one bidder?
4) Is the combined shipping option coming in the somewhat near future(month or two)? Sounds like a big upgrade to handle Dutch effectively?
Sorry for all the questions but I don't see much in the help section or in previous posts on Dutch listings.
posted on February 25, 2002 09:20:59 AM
Hi Dstechnologies,
You are correct, they would get 5 different WBNs, each with their own set of post sale keys. If you want you can use this workaround -- contact the winner and tell them that since they have won 5 of the items, that you will send another WBN to them. What you can then do is edit one of the WBNs to include a shipping charge for all 5 of the items, and send that one out to the winner again.
Combined shipping will be released very soon, we will notify you as the date approaches.
-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
[ edited by SonyaAW on Feb 26, 2002 10:53 AM ]
