posted on March 11, 2002 07:59:00 PM
I thank you for working on being able to combine auctions.
Have a few observations:
* Before, when selecting the "Viewer Response" the eBay User ID of the winner showed next to their email address. Am I missing it or is it no longer anywhere in the new format? VERY important to have that info in the PSM!!
* After marking an item paid, a page comes up and on the top right is a column heading (?) that says "Marked Paid" and under in bold across from the item it always says "no" !
* Will we be able to add more auctions as they close to a multiple winning bidder or will they all have to appear in the PSM list first and then combine them all at once?
*I made a boo-boo in a WBN in the shipping amount - she emailed me about it and I couldn't go into the WBN and edit it to be correct and re-send like I could have before. I had to use the "Apply credit" field for the amount of the error and re-send it that way. I think with a lot of people, they'll miss that "discount" notation and only see that the original error in the amount still remains in the document (which you cannot change apparently) and still complain and think you still haven't changed it. I suggest you make the sent WBN's still be editable so we can correct errors in them and re-send rather than leave errors where they are and adjust the $ amount in the "Apply..." field. Also, although the "Reason" shows in our PSM info, it doesn't show next to the adjustment that the winner gets - making the entire process even more confusing and less likely to be understood as the correction they requested.
posted on March 12, 2002 05:24:21 AM
I was coming here to complain about the user ID being gone from the PSM page. Thanks...I'll just add my $.02 onto your thread.
Thank you for your suggestion regarding adding back the ID. I've logged it for Product Development and will see about getting it back on the page for you.
