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 sfnyartist
 
posted on March 12, 2002 11:20:05 AM
I just printed an invoice for a buyer that had won 6 auctions. I had combined their items and they all appear together in PS. However, when I printed the invoice, only the top 4 were on the invoice, along with the total & shipping amount. Is it limited to 4? or is there a glitch? I have had many buyers win multiples of even up to 10. I use the invoices to pack items and really need all items on them.

Also, is there any way to leave separate feedbacks for these multi-winners? I hate leaving the same FB for a multi-item buyer!...it looks so, so automated!

 
 SonyaCS
 
posted on March 12, 2002 01:12:46 PM
Hi Sfnyartist,

Which of your orders are you referring to? Let me know so that I can take a look.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 sfnyartist
 
posted on March 12, 2002 01:20:40 PM
Thanks Sonya,

The order # is 522983323

It shows 6 items, but only prints the top 4; and ends with the correct total and discounts & payment.

 
 SonyaCS
 
posted on March 12, 2002 01:43:15 PM
Hi Sfnyartist,

I was able to successfully view and print your packing slip/invoice with all six items. You may want to check your printer settings, also check your print setup so that you are choosing to print all pages and not just one page.

Regarding your feedback question, in your original post -- right now I believe the only way to leave seperate feedbacks is to do it directly at eBay, as leaving feedback through the order would result in the same feedback multiple times.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 sfnyartist
 
posted on March 12, 2002 04:34:12 PM
Hi Sonya,

I just printed it again to see if it would print all and to check the settings. I am set to print all; and the same as with this printing, it printed 2 pages- one with the list of the address and the 4 items and another page with the totals at the top- but it is still missing the other 2 items. I have never had a problem with printing multiple pages. Is there something else that I can look for to see why it isn't working? I will also go try to print another larger order.

Thanks


I just printed another oder and it also only printed 2 pages: the 1st page with the 1st 4 items, then it prints a page with the total.
Now, I just noticed that at the top of the pages it says: Page 1 of 2; Page 2 of 2. Why is my printer only recognizing 2 pages? Like I said, I have never had a problem printing multiple pages.

Oh, what is 'Go to Buyer Checkout' for? (on upper portion of the postsale summary for that person) Aren't I already in 'buyer checkout' at that point? I really hate to click on anything right now unless I know what it is for. I don't want to get trapped with no way to undo something!
[ edited by sfnyartist on Mar 12, 2002 04:43 PM ]
 
 
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