posted on March 12, 2002 11:44:01 AM new
Ok, I was fooling around trying to see what was going on with the new post-management stuff. I went into one of my customers auctions that I knew wasn't going to use the service to see what my customers will see. This particular customer had won multiple auctions and I saw how the combining process would look like. Well, I didn't like it, but I continued the process anyway to see how everything would look. I went through the entire process, making up a name, address, etc to see the whole thing. When I was done, what appeared in my CLOSED auctions was a SHOPPING CART logo with no names of what items were in it. I got tired of looking at it and deleted it. I just went in to contact that buyer through AW, and their items are DELETED. All three of those auctions were deleted as if they never existed. I can understand deleting the information from the shopping cart, but why did it have to remove the seperate auctions from my CLOSED auctions. I may want to re-list a similar item down the road, and they wouldn't be there. Is there a way to get these back? Or do I have to start all over again? This would be a problem for any AW user who enabled this sort of process to happen. This needs to be addressed.
posted on March 12, 2002 12:09:57 PM new
Hi Toyspast,
If you have the auction ID numbers, simply import them back into your account using the Track Auction feature. You can then restart your post sale for them.
