posted on September 30, 2002 05:38:38 AM new
After auction has closed and customer has already been thru checkout and confirmed order, can amount of postage be changed or insurance added? Often I have a customer decide they want to add insurance and they didn't check the box. Thanks!
posted on September 30, 2002 07:14:31 AM new
Hi Mycoolstuff,
The simplest way to achieve this is to go to the listing page in closed section (click on the associated PSM steps), and uncheck step 2 (WBN response). Then ask your customer to checkout again. The data entered the first time will be prefilled, so all he must do is check insurance on the first page.
