posted on January 17, 2003 06:36:02 PM new
I just got A.W's suggestions and have checked everything and I still have no images in my auctions and cannot see images of other peoples auctions who have A.W. images I cleared my cookies, checked my settings and cleared my cache, Please help I am getting discouraged. no pictures for 2 days and cannot launch without, cannot bid without pictures.
posted on January 17, 2003 07:12:01 PM new
Hello,
I am able to view your images on both our site and ebay. What operating system and browser are you using?
Tara
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
posted on January 17, 2003 07:23:40 PM new
Internet explorer 6.0 I just got a note from A.W and I cleared my whole cookie file in Windows all but the index I don't know which were A.W. cookies so I cleared them all into the recycle bin and my question was is this the right thing to do, since I might have a corrupt cookie, but since I have done this I now Have all images in every auction including my image hosting, so obviously it could have been a corrupt cookie but the question is should I empty my recycle bin, as I said I am not sure what ones would be A.W I would have to look at them all, please advise.
posted on January 17, 2003 09:30:57 PM new
I've had to do this a couple of times. The only way to get rid of a corrupted cookie is to get rid of all of them. One thing is for sure, there is no shortage of fresh baked cookies at AuctionWatch. They will have those deleted cookies replaced in no time. In fact, after logging in to make your last post, go look at your cookie file and see what's in there now
The light at the end of the tunnel will turn out to be an oncoming train.
posted on January 18, 2003 06:38:03 AM new
As you know the problem I was having and I cleared the cookies I got the pics back, but this morning it is the same problem any other suggestions??????
1. Since you are using IE, please install all available Microsoft updates. To do this, click on "Tools" on your browser tool bar. Then:
-Click on "Windows Update".
-Click on "Product Update" on the Microsoft site.
-Wait while Microsoft determines what software updates are needed.
-Click on "Critical Updates".
-Install "Critical Updates".
-Restart your computer.
2. Clear your browser cache again, or try to use a different browser to view your images or access our website.
3. Are you on dialup? If you are try using an alternate access number.
4. Check any web monitoring tools you may be running to make sure image viewing is enabled.
If you go through these four steps and the problem still exists, please let me know.
posted on January 18, 2003 05:22:35 PM new
Hi Sonya, I have done all of the recommendations and have not gotten any further, except now I cannot access feedback in ebay either I have a cable access and I was on the phone with them on Friday and it's not them is what we figured out everything else was working fine. I have a good connection everything else flies through except pictures and now feedback.
posted on January 18, 2003 06:13:26 PM new
13 82 ms 96 ms 82 ms 66.7.159.45
I sent one by e-mail too I am not sure which you get faster but I am at wits end.
posted on January 18, 2003 06:18:55 PM new
Sonya, I thought this might help!!
1 14 ms <10 ms 13 ms 10.172.0.1
2 14 ms 14 ms <10 ms 12.244.88.1
3 13 ms 14 ms 14 ms 12.244.72.66
4 14 ms 14 ms 14 ms 12.123.137.26
5 14 ms 14 ms 27 ms 12.122.12.101
6 14 ms 14 ms 27 ms 12.122.10.97
7 14 ms 14 ms 27 ms 12.122.12.54
8 14 ms 41 ms 13 ms 192.205.32.242
9 82 ms 96 ms 83 ms 129.250.5.112
10 82 ms 83 ms 82 ms 129.250.5.9
11 110 ms 82 ms 96 ms 129.250.31.68
12 82 ms 82 ms 97 ms 128.241.219.26
13 82 ms 96 ms 96 ms 66.7.159.45
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20
posted on January 19, 2003 07:07:35 PM new
Hello undisputed,
Please check again, as it appears that one of our ISPs had a brief outage at around the time of your post. The outage did not last very long, so you should not be having any trouble at this time.
posted on January 19, 2003 07:23:45 PM new
Diana, I sent a tracert with my numbers and heard no reply and since you sent this reply we still cannot see images from A.W. or on the launching, no images.
