posted on July 23, 2003 05:17:14 PM new
I am having a problem. When I go to "choose" either a background, image, pattern, whatever.........there is no "ok" button at the bottom of the page for me to choose my option. what's the deal?
Try scrolling to the bottom of the page and see if you can find the ok button that way. I did notice when testing this within an AOL browser (version 8.0) that the OK button was on the page, but it didnt always fit within the window, so you had to scroll down just a bit to see it.
If not, do you at least see the blue bar at the bottom of this page, like in the other template windows?
posted on July 23, 2003 05:40:48 PM new
I have scrolled all the way down yes and no button. I am not using AOL. I see it on the last page if the page has 3 pages or so but it won't accept my choice from say the first page? no ok button on that page?
posted on July 24, 2003 05:35:37 PM new
Hello there,
We are unfortunately not able to replicate this problem from here. Would you mind taking a screenshot of the page with no OK button? If you can, save the screenshot as a jpeg and email it to [email protected] so that I can pass it along to our engineering group.
posted on July 24, 2003 06:23:21 PM new
One more question - do you happen to have a pop-up or ad-blocker installed on your computer? If so, does disabling it help with this problem?
This may be related to your screen resolution. We are going to be making some changes that should help with this, which will probably be released on Monday. Until then, you might want to try increasing your screen resolution to avoid this issue.
