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 giftsncrafts
 
posted on December 26, 2003 03:35:55 PM
I have a customer who is unable to get checkout to work for her. She said it is not recognizing her email address. It is #2367618685
Kathy Kieff
Gifts-N-Crafts
http://www.gifts-n-crafts.net
 
 SonyaCS
 
posted on December 26, 2003 04:34:15 PM
Hello,

If your buyer is complaining that they are entering the correct email address into the checkout field but they are receiving an error that indicates the email address is incorrect, please have them contact eBay to find out what email address is stored in their account. We believe that there is a bug on eBay which has reverted email addresses to previously stored email addresses in some accounts. Your buyer may be affected by this bug.


Regards,

Sonya
 
 
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