posted on May 19, 2004 12:20:51 AM
This has been bothering me for a long time now. If their has been any sort of over-payment a customer made for, say, a direct sale "off-eBay' (not that any of us would ever do such a thing) and they now have a credit balance, it is always listed on the Invoice as "Balance Due". I am aware there is a "-" sign in front of the amount, but customers usually don't even see that - all they see is "Balance Due" & are often confused by it. It is embarassingly unprofessional. NO CPA, accounting company, software, or even grade school accounting class worth its salt would EVER list a credit balance as a "Balance Due", even with the "-" sign in front of it.
It is incorrect & needs to be corrected to "Credit Balance".
[ edited by Biffette on May 19, 2004 12:21 AM ]
