neglus
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posted on December 6, 2004 06:51:47 PM
Come on Vendio - have 600 FP listings ending tomorrow and NO PICTURES! and I CAN"T LIST TONIGHT! THIS IS TOTALLY UNACCEPTABLE!!!
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"Life's journey is not to arrive at the grave safely in a well preserved body, but rather to skid in sideways, totally worn out, shouting "...holy sh@#...what a ride!"
http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards
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stacyp
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posted on December 6, 2004 07:00:00 PM
300 auctions ending in next 17 minutes- this is not acceptable- holiday sales getting killed - this is my big week of sales! and losing $$$$
what is up??
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neglus
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posted on December 6, 2004 07:04:10 PM
I think Vendio owes us refunds of our ebay listing fees! THis is just sooo bad!! ANd they don't even have an announcement up about it!! TACKY TACKY TACKY..I AM FURIOUS
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"Life's journey is not to arrive at the grave safely in a well preserved body, but rather to skid in sideways, totally worn out, shouting "...holy sh@#...what a ride!"
http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards
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Lisae
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posted on December 6, 2004 07:09:44 PM
UNBELIEVABLE!!!
The most critical week of sales. I have auctions ending in 30 minutes and NO ONE CAN SEE A STINKING THING!!
Yeah...its woth every penny we all pay...thanks for NOTHING!!
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stacyp
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posted on December 6, 2004 07:10:55 PM
it is not the listing fees i am concerned about
pictures speak a 1000+ words and last minute buyers wont bid without seeing what they are bidding on...
lost final bids- means lower selling price
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sfg56
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posted on December 6, 2004 07:18:27 PM
Yeah, charge more for image hosting...more like image HOSTAGE !!!! LOSING BIDS AND MONEY HERE WAKE UP VENDIO
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Lisae
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posted on December 6, 2004 07:21:43 PM
Now 17 min. till my auctions end...125 items, no pictures....no one is gonna bid without pictures. I have $300 and $400 items that could actually end at bids of $24, (we start our auctions VERY low to promote bidding!) I am going to loose THOUSANDS of dollars, I'll tell you what, this was unbelievable last weekend and even worse in this critical week of last minute Christmas shopping.
Come the new year~~~you guys are history.
You are so behind on the times, no UPS calculator available through you....no immediate payment option (unless you want to use it for EVERYTHING)and you can't even keep images up and running during PEAK season~~~~You've ruined my sales in what should have been the best selling week of the year! I am so PO right now, you can't even imagine!
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BoutiqueLore
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posted on December 6, 2004 07:23:26 PM
At least coming here has let me know it's not just my auctions! I'm very disappointed in Vendio's lack of customer service communication. Hopefully, they are too busy working on a solution to post a message as to what's going on!
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Announcements
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posted on December 6, 2004 07:23:36 PM
We have posted an announcement regarding the current image hosting latency some users are seeing. We will continue to update that announcement as we monitor progress. We apologize for any inconvenience and are working closely with the network providers to correct their problem.
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neglus
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posted on December 6, 2004 07:26:43 PM
ANY INCONVENIENCE?? ANY?? THOUSANDS OF DOLLARS ANY INCONVENIENCE..AND "SOME' USERS???? TRY ALL USERS....TOTALLY UNACCEPTABLE!!
**********************************
"Life's journey is not to arrive at the grave safely in a well preserved body, but rather to skid in sideways, totally worn out, shouting "...holy sh@#...what a ride!"
http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards
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sfg56
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posted on December 6, 2004 07:29:22 PM
All I see is "We apologize for any inconvenience" !!!!!!!!!!! We are talking a lot of lost money here. I don't care about your ISP issues, I want what I pay for, IMAGE HOSTING.
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Lisae
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posted on December 6, 2004 07:31:41 PM
Yeah...your sorry!
How about you pay my employees next week, when I am having a hard time making payroll because we didn't sell a stinking thing!
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ralphwitzig
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posted on December 6, 2004 07:56:10 PM
I just started with your picture service last week and it has been a nightmare. What is the problem with your image hosting service.Two strikes so far....three and you are out.
[ edited by ralphwitzig on Dec 8, 2004 06:58 PM ]
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Announcements
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posted on December 6, 2004 08:46:06 PM
We have updated our announcement to indicate that network traffic is improving while we continue to monitor the situation.
Here is a bit broader explanation of tonight's events.
Our primary ISP encountered errors while serving heavy seasonal traffic. As you can imagine, this is not an unforseen potential, and we have secondary providers that are designed to replicate this functionality or take up some of the slack as required. Tonight, however, we experienced an unusually heavy volume of image serving requests that led to some requests being delayed as we directed traffic through our service providers as quickly as possible. Basically, just like real world highway detours during heavy holiday traffic, traffic slowed down. We were processing all image requests, but some computer browsers were giving up before receiving them through the network.
Traffic is currently recovering as we continue to divert traffic as efficiently as possible while working with our primary provider to get back to 100% capacity. We understand your frustration, as we hope you understand our frustration with those whom we rely upon to serve you alongside us.
As always, we will continue to update you on our progress through the announcement.
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