posted on November 7, 2005 07:29:23 AM new
I charge $.75 per $100 for insurance (optional) and I just had someone put an item (quantity of 4) from my ebay store and they were charged $3 for insurance and it should have been $.75
The insurance costs are calculated based on the cost of each item. Insurance is not discounted, as each item has it's own value. You should be able to edit the amount of insurance applied to the order manually, by clicking into the post-sale fulfillment checklist and unchecking steps #1 and #2. You can then edit the checkout information and apply the 'Use the following shipping and handling settings for the entire order:' option, then resend the WBN with the updated info.
posted on November 8, 2005 06:23:10 AM new
That is just plain stupid. If the shipping is combined, that would indicate that everything is shipping in one package. Why should the insurance to added for every item in the package. It used to just go by total cart value.
