posted on April 24, 2006 07:11:22 AM new
We charge a flat rate of 10.00 for USPS Priority shipping. Sometimes it cost less and sometimes it cost more. My question is, if a buyer pays 10.00 shipping, but it cost 8.10 to actually ship, where in Vendio does the profit of 1.90 show up?
We list this as a profit, so when we run our reports, the actual cost of shipping needs to be a factor.
Do we have to use a service such as Endicia? Currently, we print all postage through paypal.
There are no provisions for telling the system what the actual cost of shipping was Vs what was charged.
In the data estimates for the reports, the one option you could enable is : Shipping amount minus $0.00 - which would allow the report to always assume the shipping cost is exactly $x.xx less for each item.
posted on April 26, 2006 06:34:47 AM new
That is where the problem is, shipping amount is not always exactly x amount less then what we charge.
We charge 10.00 across the board, no matter if it cost more/less to actual ship the item, we have found this is what works best for our particular widget.
Sometimes shipping may be 4.05, 8.20, 6.20, 12.50. Are you telling us there is no place within Vendio to account for the actual amount paid for shipping?
I'm sure we are not the only organization running into this problem...
What about the shipping markup within Sales Manager Pro? If our shipping fee is 10.00 and we enter a Shipping markup of 4.25 into the field, will our clients pay 14.25 for shipping or 5.75?
The 'shipping markup' in Sales Manager Pro only applies to calculated shipping costs. In that case the reports would know what you charged Vs what the client paid, but when you charge fixed shipping the system assumes the fixed amount was the cost of shipping. (unless you use the data estimated to indicate otherwise, which unfortunately is a global and not individual item setting.)
