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 pcgamesplus
 
posted on April 28, 2010 01:45:24 PM new
I have a store on eBay and I had a Pro Merchant account on Amazon and have been selling for a while. I wanted to try and use Vendio as a solution to listing on multiple channels. My existing Pro Merchant account was the wrong kind (it was an upgraded "media seller" account), so I closed it and reopened a proper Pro Merchant account (I do have the tabs at the top and my token is displayed in the account info). I have linked both my eBay and Amazon accounts, eBay will import listings, Amazon does not. Any suggestions?

 
 NathanCS
 
posted on April 28, 2010 01:49:16 PM new
Hello,

Could you please let us know what settings you are selecting on the Amazon import page, so that we can attempt to duplicate the problem?

Regards,
Nathan

 
 pcgamesplus
 
posted on April 28, 2010 05:37:06 PM new
The box was already populated with my Amazon Merchant name (strange?) I changed it to my seller ID and crossed my fingers. All of the other settings have just basic profiles and the tax setting was set to "no tax"

 
 NathanCS
 
posted on April 28, 2010 05:41:28 PM new
Hello,

Could you please confirm that you followed the below instructions to make sure that the correct Amazon Seller ID was used?

http://apps.vendio.com/education/amazon-obtain-sellerID.pdf

Also, please confirm that after you acquired the new Amazon account you updated the information in your Vendio account under "Preferences" --> "Channels".

Regards,
Nathan

 
 pcgamesplus
 
posted on April 28, 2010 07:29:24 PM new
Yes, I did all those things. I got my seller-ID from the url on feedback page and my token from the bottom of my account info page. Is there any way to un-associate my Amazon account entirely and then re-associate?
[ edited by pcgamesplus on Apr 28, 2010 07:41 PM ]
 
 pcgamesplus
 
posted on April 28, 2010 07:36:24 PM new
I played around with it a little more and the listings finally showed up. I had to clear all of the pre-defined profiles before it worked.
[ edited by pcgamesplus on Apr 28, 2010 07:36 PM ]
 
 pcgamesplus
 
posted on April 29, 2010 12:42:42 AM new
I was at least partially successful in import my items from Amazon. I have 477 active listings on Amazon and was able to import only 410 items. I didn't get any error messages that I know of. Any suggestions?

 
 NathanCS
 
posted on April 29, 2010 09:12:42 AM new
Hello,

I am glad that you were able to get some of them to import. For the remaining 67, please try setting the profiles to "none" and see if that allows them to be imported.

Regards,
Nathan

 
 pcgamesplus
 
posted on April 29, 2010 12:58:50 PM new
I did as you said and set all of the profiles to "none" and still only 410 items show after about 30 minutes. How long does it take, providing the settings are correct?

 
 NathanCS
 
posted on April 29, 2010 01:02:14 PM new
Hello,

What is one of the items that has not successfully imported?

Regards,
Nathan

 
 
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