posted on March 27, 2001 06:43:26 PM new
Every once in a while, when I attempt to relist a Marketplace book, I get the following message: "There is some problem with how you've filled out the form. Please scroll down to look for red text indicating which fields were filled out improperly." Of course, there IS no red text, and both the condition and comments fields are blanked out. I've tried waiting a few days and trying again, but it still comes up the same way. I know it was listed properly the first time (how could I have listed it if it didn't have a condition, anyway?). I've had to go back and redo a couple books from scratch because of this problem. Anyone else getting this error, and is there a way to work around it? Thanks much.
posted on March 28, 2001 04:42:49 AM new
I have had similar problems from time to time.
Sometimes it is a glitch on Amazon's side and there is not much that can be done other than report it and hope they can fix it.
What I try first is to make sure it's not on my end.
Sometimes just closing the browser and trying a new browser helps. Sometimes I've switched from IE to Netscape and that will do it. But, if your problem still exists after a few days then it is either Amazon or you may need to Clearing Out Approach....
~~~ The Clearing Out Approach:
Clear out the Temporary Internet Files, clear the history, in some cases clear out the cookies, then shut down the computer all the way, and in my case I have a cable modem and I shut it down and remove its power.
After about a full two minutes of shut down, fire back up the computer and modem and give it another try. It does work on some problems, sometimes - give it a try.
If I have cleared out my computer and tried a different browser and it still doesn't work then I contact Amazon and see if they can re-create the problem on their end. If they experience the same problem then we know it's their glitch. If they don't experience the problem then it might be a routing problem someplace between you and Amazon, or still some problem with your computer. Let's not get into doing Trace Routes.
posted on March 28, 2001 10:05:48 AM new
birdwatcher, I've learned the hard way that this particular situation occurs when Amazon no longer carries the book. No one can list it, that's why you can't relist it. They whacked the comments from a couple of my older listings in Marketplace, I got the same red message. When I investigated, I did a search by the book title to see if I could relist the book as a brand new listing, but was not able to pull up the book, meaning it had been removed from Amazon's database. No way you can sell it in that circumstance.
Try searching for those books by titles, if you find them, relist as a brand new listing. If you don't find the book, you won't be able to sell it.
