posted on September 16, 2000 10:56:49 AM new
A user with a (70) rating (92 pos, 0 negs) won nine (9) of my auctions. His feedback says he pays fast, blah, blah, blah. He was notified of ALL wins on August 18th. I clearly state ALL payments due within 10 days of auction end or auction is null and void. I don't strictly enforce this, but I have found if I state this, 90% will get payment to me in less than a week.
Still, after 12 days had passed, August 30th, I hadn't received payment, so I sent a reminder. I recieved a message back saying "sorry for the delay. I'm putting check in the mail this morning."
Nine more days pass, still nothing. I sent another note saying that I STILL haven't recevied payment. No response. No payment. On September 9th, to get the ball rolling, I filed 9 NBB alert forms. I sent another message to buyer explaining why they're about to get 9 Ebay reminders (threats). Still no response from buyer.
I also noticed that one of the 9 items was already won by this guy several days before he won mine---but his bid on mine was placed AFTER that other win, so I don't believe he bailed based on that.
Anyway, the clock is now ticking to my filing 9 FVF refund claims. AND I am contemplaying leaving 9, yes count 'em, 9 negs for this clown. And he will likely be suspended once I file all 9 claims.
I know, you're thinking "well, what if the guy has computer problems?" To that I say; He knows his payments already late, he knows there are other ways to check in to make sure I got payment. Plus, I don't think he would have;
A) forgotten at first to pay
B) had computer problems, and
C) had mail problems
...ALL in the same transaction! I am not a big believer in these kinds of coincidences.
Whaddaya think: Poor slob is having difficulty getting payment to me, or jerk just pulling my chain?
P.S. Yes, he could be sick or dead, in which case he won't mind the 9 negs and a suspension.
posted on September 16, 2000 10:59:22 AM new
If you are actually wondering whether you should neg this character, pull his contact info and give him a call.
posted on September 16, 2000 11:04:22 AM new
To be honest, I have a BIG PROBLEM with this phone calling nonsense. That is really above and beyond what any seller should HAVE to do to get paid. I am not a collection agency, nor do I want to appear as such. I could see phone calling to find out more about an item--or to make a credit card payment---but NOT to spend more money chasing someone down to get paid. That's B.S.
If I have to resort to that, the sucker's getting negged.
posted on September 16, 2000 11:10:07 AM new
Oh, I concur entirely. You've already twisted yourself into a pretzel. My suggestion was intended to address any nagging reservations you might have about negging. I wouldn't have any.
However, you might find out something interesting if you DO call. I phoned my favorite deadbeat - and the person who answered her phone said nobody by that name lived there. So I informed ebay that her personal info was apparently invalid - and they NARU'd her right away
posted on September 16, 2000 06:47:59 PM new
I found out a while ago that if you can leave 10++ negs for someone and file NPB's and FVF's on that person and it only counts ONCE. Ebay will not suspend someone for not paying only ONE person. They have to have 4 people file FVF's before they will NARU them.
I had someone who won 6+ auctions from me, I left 6 NEGS, filed NPB's and FVF's on all 6, and the person was still bidding. I wrote to ebay and they told me since all 6 were from me it only counted once.
Pretty cruddy system if you ask me!
____________________________________
The only place you'll find success before work is in the dictionary.
posted on September 16, 2000 10:06:14 PM new
I would make sure that you file for all nine FVF credits and post all nine negs strictly stating that repeated contact and FVF credits were posted for auction ending on xx/xx/xx--nothing more would need be said. This would make the case plain and irrefutable.
posted on September 16, 2000 10:37:16 PM new
Reminds me of a customer I once had. Probably the best customer I ever had, bid like crazy on many things for about a month, drove the bids sky high! And paid, too! Boy, she had great feedback! Then one day, a payment didn't arrive and I never heard from her again. I didn't neg her because I had already made way more than I would ever hope to from one customer.
She is no longer active on Ebay.
Then I read a post here on Auctionwatch about how some bidders are manic-depressive. When they are in their manic phase, they bid like, well, mad! So, now when I get a bidder like yours, who has good f/b and inexplicably drops out, I keep in mind that they may have mental problems!
posted on September 16, 2000 11:40:29 PM new
"To be honest, I have a BIG PROBLEM with this phone calling nonsense. That is really above and beyond what any seller should HAVE to do to get paid."
This is something I don't understand. Name one business outside of ebay that would say, "sorry, customer xxx owes me money, but this phone calling thing is nonsense."
"I am not a collection agency."
I can see it now, the phone company saying in a letter, "we disconnected your phone since we couldn't reach you. Sending letters to remind you that we haven't received your payment was above and beyond what a company should do to get payment."
I send my first email. In 14 days I send it again with "2nd email" in the subject heading. No response from this = NBFA, & if I haven't heard anything, I will call, then file credit request. I wait until almost 60 days to leave negative, but to be honest, I have very few deadbeats.
You can leave the bidder 9 negatives and feel like a heel when payment arrives. Or get hit with 9 negatives yourself.
If you are not willing to call, just give one neg feedback that states 9 auctions went unpaid. The 9 credit requests will trigger the user getting suspended for 30 days.
posted on September 16, 2000 11:44:16 PM new
I have a problem with the "phone calling business", too. Maybe I'm just shy (or socially retarted), but I like the anoniminity of my buying/selling online. If I wanted to speak to a live person, I'd be selling my junk at the local swap meet.
posted on September 17, 2000 12:46:34 AM new
kellyb1
jrs - I don't sell junk, nor do I sell on ebay to hide my identity.
Uhhhh...why are you attacking me? I do not think you or anyone else on this board sells junk. I think that I (that's me only) often sells junk (and I buy junk sometimes, too). Junk does not necessarily equal bad or negative by the way. It's a general slang term I use. And I do not sell on eBay to hide my identity, either. Nor did I say you or anyone else did.
If you are shy, go to a therapist, or join a speech and debate team, or toastmasters.
Now, if I really were shy, I'm sure your response would not help. My g/f can be extremely shy, and she has tried many ways to get over it, including what you mentioned. She actual read your post and got a sad look on her face. Personally, I think that stinks. There are many, many people out there that are fine online, but when it comes to actual person-to-person contacts it becomes uncomfortable for them. I can't imagine my g/f's the only one. Please don't write off someone's personal problems as blithely as I think you may just have.
If you are socially retarded, see a therapist. They even have meds for that now, if you have a "social anxiety disorder."
Again, why are you attacking me? I made a personal opinion about why I'd rather converse via email than a phone call for my auctions, but you seem to have somehow taken this as an attack on your statement. Why?
posted on September 17, 2000 01:12:50 AM new
I am shy at times and I have often heard this "If you are shy, go to a therapist, or join a speech and debate team, or toastmasters."
Sorry to say but that does not always work and I refuse to take meds because I am shy as I am allergic to most medications. Some of us post to message boards to help overcome our shyness but it is not always easy to do.
paulstar: sorry, this was not your problem. I just want to add that if a bidder has not paid you in almost one month I do not think that you should have to phone him. I think it is time to report him, file for your fees and move on.
[ edited by shaani on Sep 17, 2000 01:26 AM ]
posted on September 17, 2000 02:17:01 AM new
I'd phone him and explain the situation with the FVF refund deadline. Would you believe I've lost 2 modems in 1 month due to lightening? The first time I didn't notice the problem till a day after the storm, when I when to the store for a modem, the salesman smiles "I sell out of modems everytime we have a storm like that one." Great, I ended up having to be civil to my mother-in-law for a week so I could borrow her computer (that was beyond the call of duty). When lightening got my new modem early this week I got in the car and headed to the store before the storm had even passed. I told God, "Pick on someone else for awhile."
Stuff does happen, a phone call can be a friendly request, the human voice can make a world of difference.
posted on September 17, 2000 04:04:16 AM new
A therapist would also be beneficial to those who are overly rude and unfeeling. Those who attack others often have unresolved anger issues.
posted on September 17, 2000 08:10:53 AM newIf you are not willing to call, just give one neg feedback that states 9 auctions went unpaid. The 9 credit requests will trigger the user getting suspended for 30 days.
Please see my post above. Filing 9 FVF requests will NOT trigger that person to be unregistered. Since they are all from the same person they only count ONCE.
I would leave all 9 NEGS and leave a different worded NEG for each one. Will definitely have more of an impact than just leaving one!
____________________________________
The only place you'll find success before work is in the dictionary.
posted on September 17, 2000 09:01:59 AM newKELLY:
Are you dense?
>>"I can see it now, the phone company saying in a letter, "we disconnected your phone since we couldn't reach you. Sending letters to remind you that we haven't received your payment was above and beyond what a company should do to get payment."<<
What do you think many e-mails are the equivalent of??? I'm not asking this a-hole to read my mind. They have been notified 4 times (which is MORE than your PHONE COMPANY would bother to do) AND they have actually said they were mailing payment--weeks ago! THEY are simply NOT taking responsability for their wins, PERIOD!
By the way, Stores don't call you, a COLLECTION AGENCY calls you. And I stated that I am not, nor intend to appear to be one of those.
posted on September 17, 2000 09:19:14 AM new
Please remember to address the subject and not make personal comments about other posters. If you have trouble doing that, we have a handy dandy ignore button you can use.
posted on September 18, 2000 04:03:10 PM newRESOLUTION:
I left nine (9) negs for this bum AND THEN...
I filed nine (9) FVF refund requests.
...and guess what?
The bum is now NARU!!
Thank you very much.
Of course, now I have to be on the lookout for any (0) feedback AOL users who bid on my stuff--but that's O.K., As I've done before, I'll just apologize ahead of time to other users by stating on my auction pages that "I reserve the right to cancel any bid by a user with less than a (10) rating.
And YES, it is worth the extra trouble knowing that someone who DESERVED TO GET NEGGED, REALLY GOT IT!! That's a helluva lot more than most mousey little sellers will do! Everybody's so afraid of their shadow and that undermines the feedback system.
I feeeel good, dah-dah dah-dah dah-dah dah. I knew that I would dah-dah dah-dah dah-dah dah. Anyone who criticizes leaving nine (9) negs for someone who doesn't pay on 9 auctions is PART OF THE PROBLEM!!
posted on September 18, 2000 04:23:24 PM newGlenda:
Neener neener to you too!
Hopefully you're just playing, because the lack of willingness to neg on the part of Ebay users is the reason many DO NOT even trust the feedback system as being at all reliable. Too many wimps are afraid of a retaliatory neg. I have experienced that myself, but this guy really burned me.
And, when you acutally acknowledge that your payment is late, then proceed to blow me off again....NEG time, baby!
posted on September 18, 2000 04:47:45 PM new
You did everything you could to get payment. I don't think a phone call is necessary or appropriate after you received several promises that "the check is in the mail." Obviously the bidder had burned several sellers. Nine negatives from one seller amounts to only (-1) feedback points.
I put three big ticket items up for sale last month, and they all got good bids. All three bidders deadbeated. It rankles because I was counting on that money to pay my bills.
When dealing with that kind of bidder, don't get emotionally involved or allow your buttons to be pushed. Leave appropriate feedback and move on. There are plenty more deadbeats down the road.
posted on September 18, 2000 04:55:34 PM new
I'm curious about the NARU situation, too. I was also under the impression that there had to be FVF requests from 3 unique users to trigger a 30 day suspension for non-payment, 4 requests for permanent. Did he have negative feedback from other sellers for NPB or was he NARU before anyone could post feedback?
posted on September 18, 2000 05:26:19 PM newTo be honest...
The buyer could've had 2 or 3 against them already. All because other sellers didn't neg him doesn't mean he hasn't got strikes against him in Ebay's eyes.
Then again, I'd like to think I got the whole thing off the ground myself!
