keziak
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posted on October 9, 2000 07:12:38 PM new
Hi -
Does anyone have plans to somehow ask their buyers to use PayPal only by paying out of their existing PP accounts, not by using a credit card?
I guess the only way we'll learn what percentage of buyers do this is by watching our little PayPal counters after the 16th. I am just wondering if there is a point to asking buyers to do it that way up front.
Keziak
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dman3
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posted on October 9, 2000 07:31:15 PM new
HAHAH
Im not what would This look like lets see.
For your Connivance we accept *Paypal* for your bank tranfers, Exchangepath for visa mastercard Discover diners club or american express, also billpoint, **Checks** and MoneyOrders.
*note
useing paypal will delay shipping up to 30 days till paypal has time to decide if either of are Frauds.
**note**
check may delay shipping up to 10 day as it takes far less time for them to decide if one if your a fraud
isnt this getting old now !!!!!
WWW.dman-n-company.com
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violetta
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posted on October 9, 2000 07:50:58 PM new
I don't understand -- how can you know what source their PayPal money comes from?
Violetta
(Not known by this nickname anywhere but here.)
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abingdoncomputers
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posted on October 9, 2000 07:51:21 PM new
I now list PayPal as an option in my auction listings to draw in the PayPal-only bidders and then add to this to my EOAs:
Please note: Due to the current situation with PayPal, we do not feel comfortable recommending their service to buyers at this time. Please feel free to email me for more information about this if you wish.
We recommend ExchangePath (www.exchangepath.com) and Yahoo PayDirect (paydirect.yahoo.com) for fast, safe, and easy on-line credit card payments.
ExchangePath allows us to accept any major credit card and is currently offering a $10 sign-up bonus for new accounts. Yahoo PayDirect is backed by one of the largest and most well established companies on the web.
Of course, we still accept PayPal for those customers who still feel comfortable using them.
Works like a charm.
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TheFed
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posted on October 9, 2000 08:18:28 PM new
abingdoncomputers:
That message that you place in your EOA letter is well stated. Would you have any objection to my using it in my EOA, if I see fit. Please leave the answer on these boards. Thanks! Joe
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abingdoncomputers
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posted on October 9, 2000 08:23:47 PM new
TheFed:
Feel free. I prefer to just state my opinion and if the buyer requests more info, I provide it and let him/her make up his/her own mind. If they still want to pay with PayPal I accept their payment and move on. But that doesn't happen very often.
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fountainhouse
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posted on October 9, 2000 09:45:07 PM new
I've had similar experiences with my buyers. Most of them have no idea what's going on with paypal, or what they were really doing when they "verified" their account.
After learning the dirty details, most of them have expressed the same concerns that we have. Many have cancelled their accounts. All have thanked me for pointing them in this direction.
IOW, in the three weeks I've been discouraging the use of paypal, I've encountered zero resistance to using other payment methods. Brand loyalty is nonexistent in the face of controversies such as these.
Anyone worried that excluding paypal from your listings will be a bidding deterrent needn't be.
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TheFed
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posted on October 9, 2000 09:55:30 PM new
abingdoncomputers: Thanks for the permission. I just feel that the buyers should be aware of situtations as they occur. I also will let them purchase with PayPal if they decide to ignore the telltale signs of problems. Joe
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skyscout
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posted on October 9, 2000 11:50:30 PM new
I closed my PayPal account today. I am going to sign up for Billpoint. Damon from PayPal was very helpful but it was just not too good of a deal that I was having. PayPal is a con-man's dream come true. It is no big deal unless you sell any cameras or electronics, and then the Indonesians come out of the woodwork! I would have like to have kept paypal up because I know people have things in their account there but that practice should be ended by all sensible people. It is risky.
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keziak
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posted on October 10, 2000 02:37:21 AM new
Violetta - You can't know where a customer's PP money is coming from (credit card, their existing balance, bank transfer). Starting the 16th for Personal accounts, credit cards will count against a $500 limit but (supposedly!) payments from their PP balance will not. So to continue taking the service, at some point I'll need my customers to stop paying me via credit card, or dump the service entirely.
I don't know,it's all getting to be so stupid. I have a customer who hasn't been able to pay me for days because his verification is taking forever. His check would have been here sooner. Now I read that they are charging to cut checks and God knows what else. Probably there will be a fee to log onto their site next. With 3 minutes notice, and no email to most of their users.
Keziak
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Pandoras_Trinkets
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posted on October 10, 2000 04:34:36 AM new
How's that saying go? Just when I knew all the answers they changed the questions.
I've thought long and hard on this and frankly Paypal, everyday (every new policy update) My decision is getting easier & easier.
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mballai
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posted on October 10, 2000 08:23:42 AM new
The easiest thing to do is either use a business account or not bother with PayPal unless you are just a buyer.
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yisgood
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posted on October 10, 2000 09:34:55 AM new
The serious problem with PP is not the measly 1.9 %. It's the fact that PP will freeze your account with no warning if one of your buyers complains, even months after the transaction. A seller I have been dealing with who had a verified PP account had her account frozen when a buyer complained of not receiving the item. She was not notified. She sent PP a copy of USPS DC. PP denied it saying it didnt show a signature, even though PP's own TOS says it is acceptable. She fought them and eventually won. But is this the way you expect to be treated? I dont want to wait for this to happen to me.
http://www.ygoodman.com
[email protected]
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outoftheblue
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posted on October 10, 2000 10:00:34 AM new
yisgood
This is getting better and better. Damon tells us that DC is all that we need. Now they are saying that a signature is needed? That rules out DC as proof.
Looks like they are trying to find a way around "seller protection". Hey, why not. That way they can restrict accounts and make money on the float while accepting payments to the restricted account.
On the other hand it could be a simple case of the right hand not knowing what the left hand is doing. Doesn't PayPal have a Policy that employees can referr to, or does each employee make up their own?
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radh
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posted on October 10, 2000 10:05:16 AM new
keziak: you could sign up with Billpoint AND, then, when you list your auction, check off ELECTRONIC CHECK -- but do not check off the cc option.
Then just state that the only form of electronic payment you accept is Billpoint Electronic check.
They are FREE.
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yisgood
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posted on October 10, 2000 10:05:20 AM new
I think every employee makes it up as they go along and each one then goes to the PP site and changes the TOS to match what they last told someone. Anyway, the seller I was talking about did eventually "win." Of course by then she had other angry customers wondering why they had paid and she hadnt acknowledged it. I just emptied my PP account and if I can manage to keep all my customers from using it, I'll close it completely. Then I just have to wait 4 or 5 months to see if there are any charge backs.
http://www.ygoodman.com
[email protected]
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abingdoncomputers
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posted on October 10, 2000 10:15:09 AM new
yisgood:
How quickly we change. You, like me, were a big PayPal cheerleader until recently. I know that it took a lot of crap on PayPal's part to drive you away, as it did me. Like you, I kept trying to give PayPal the benefit of the doubt, hoping that SOMEONE in a position of power there could see the damage and attempt to reverse it.
PayPal had the world of on-line payments in the palms of their collective hands. It boggles the mind to see such a hard fall in such a short period of time. It seems like they are deliberately seeking out more and more ways of alienating their users.
The number one rule to observe when trying to get out of a hole is simply to stop digging. But PayPal seems intent on trying larger and larger shovels. It really is a sad thing to watch.
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dimview
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posted on October 10, 2000 10:49:13 AM new
abingdoncomputers:
"PayPal had the world of on-line payments in the palms of their collective hands. It boggles the mind to see such a hard fall in such a short period of time. It seems like they are deliberately seeking out more and more ways of alienating their users."
You can be sure that ExchangePath and PayPlace, among others, are following this and other message boards and newsgroups, and are quietly developing a secure environment for online payments.
Has anyone heard a horror story from either of these services? I haven't.
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njrazd
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posted on October 10, 2000 11:00:35 AM new
If I remember correctly, in the state of California at least, it is illegal to pass on any charges to the customer when a credit card is used for a transaction. I don't know if this pertains to the charges the sellers themselves expend for processing, or if it would also include any third party charges that are added on.
Anyone know for sure?
*******************
That's Flunky Gerbiltush to you!
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yisgood
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posted on October 10, 2000 11:03:36 AM new
But does anyone know what Exchangepath and Payplace do in a case of charge backs? There is no info on the site. I just emailed them for an answer and when I get one I will post it.
Paydirect is simple. They do a transaction in two steps. First, the PD account is funded from a CC or bank. Second, the payment is sent to the seller. There can be no charge back because you can only CB a payment made by CC to a seller when the item or service is wrong. Since PD is a service, it can't be charged back.
PP should have stuck with this scenario. Instead, they wanted to make it safe for buyers and the heck with the sellers. So they allowed CBs and opened a whole pandora's box. On top of that, in their arrogance they dont even try to resolve issues. Their goal is to recover money from the easiest target, be it buyer or seller. In the end, PP is not safe for anyone except the crooks who are playing with other people's money in the first place.
http://www.ygoodman.com
[email protected]
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abingdoncomputers
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posted on October 10, 2000 07:16:10 PM new
Maybe someday PayPal will come up with a verification system to protect ALL users. The one they have have right now protects one entity only: PayPal!
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dman3
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posted on October 10, 2000 07:32:53 PM new
The Idea of letting people know in auction you will take paypal then letting them know in the EOA that due to problems your not recommending it for buyers no longer but useing exchangepath or what ever it the best I have heard.
This does to things it keep the negitivity out of your auctions and helps lead buyers to a new reccomended service.
This is what I have been doing too letting all know I still take paypal but Im now accepting and recomending exchange path.
I signed up with them a month ago I have so far but no CC payment through them but buyer will fallow sellers in time more then likely after the chirstmas buying season most just been sending the more sure thing to me money orders.
WWW.dman-n-company.com
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