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 CatHater
 
posted on October 18, 2000 05:49:33 PM new
Enough is enough.

All of you mini-auction site managers should now put your cards on the table.

What would YOU do to improve Ebay?

If anyone from Ebay reads this, it might be more helpful than all of the whining that is typically the case here.

My suggestion? For starters, they should require ALL users to verify with a credit card.


 
 pnth
 
posted on October 18, 2000 05:56:14 PM new
And if you don't have a cc, or don't trust them, or have been burned before, or still have faith in the old Personal Check system, what then? Take trade in peanuts? Credit Cards have always been a CHOICE, although a difficult one to live without. THIS sounds like the typical autocratic governmental entitity that pursues the commonfolk to ADJUST OR DIE to their level of control. I'm ashamed that I should even be reading this post, and even more ashamed that I should feel moved to answer it.

pnth

[ edited by pnth on Oct 18, 2000 06:29 PM ]
 
 snowyegret
 
posted on October 18, 2000 06:00:08 PM new
1:No rollouts of new features until site is stable.

2: Description indexing is taking over 24 hours-decrease that time.

ubb grin fix
[ edited by snowyegret on Oct 18, 2000 06:01 PM ]
 
 pattaylor
 
posted on October 18, 2000 06:03:33 PM new
pnth,

Please remember that the AuctionWatch Community Guidelines require that you address the topic, not the individual.

Thanks for your cooperation.

Pat
[email protected]
 
 valerie47
 
posted on October 18, 2000 06:04:45 PM new
I agree that all bidders should have to be verified with a credit card - just like us sellers have to be!

At LEAST give the sellers the option to choose if they want to accept payments from buyers who are not CC Verified. Ebay lets the buyers "choose" to be CC Verified and it costs $5. If they do this it shows up on their feedback page. If sellers don't want to accept bids from buyers who are not CC Verified it should NOT let them bid. Yes, we have the option to not sell to someone - but WE have to do all the work.

Just like international bidders - if an auction says "No international payments" then someone from Australia or whereever should NOT be ABLE to bid on that auction!
____________________________________
The only place you'll find success before work is in the dictionary.
 
 Brooklynguy-07
 
posted on October 18, 2000 06:09:00 PM new
Do you like dogs????

 
 CatHater
 
posted on October 18, 2000 06:12:43 PM new
pnth:

I don't know what your buying and paying habits are (one only knows), but it's been my experience that people who also sell (a/k/a have a card on file) are far more reliable about completing transactions.

 
 CatHater
 
posted on October 18, 2000 06:15:02 PM new
Anyone who doesn't want to be CC verified is likely trying to hide something OR is up to something.

If the user doesn't have a CC, then maybe they're not in appropriate financial shape to even be engaging in transactions on Ebay.

 
 CatHater
 
posted on October 18, 2000 06:18:43 PM new
valerie47:

I agree 110%.

I have seen certain out of country users pull this numerous times. I do not accept out of country bids, yet some guy bid anyway and won. The transaction, of coursem took 3 times longer to complete.

Even though I told him that the site clearly stated NO INTERNATIONAL bidders (and he apologized), I still saw him bidding on other auctions where international bidding was a no-no.

 
 surrrfurtom
 
posted on October 18, 2000 06:20:24 PM new
Here's a couple of suggestions.

1 - Require a valid credit card for an eBay ID. If you get NARU'd on one ID, you get NAR'd on all ID's linked to that credit card. It might upset some folks that have multiple ID's and play games, but then eBay would be better off w/o them anyway.

2 - On the feedback page show the number of FB left (as with bid retractions). It might encourage those that gladly accept it but never bother to leave it.

3 - Agree that seller should have the ability to block bids based upon selected parameters such as international, unverified or specific user.

4 - Search results page should have a column for both seller and feedback. If you've got high feedback you should get some recognition.



 
 pnth
 
posted on October 18, 2000 06:28:42 PM new
PATTY: This seems to be PART of the post, accepting cc. Read other posts on my part and you will be well aware that my posts ALWAYS conform to AW guidelines, and for that matter, see what Callie, and Anna have to say for CSR on my part. Going through the string of threads here is like going to a gallery with empty walls. I would even question the validity of the initiated post.

However, for purposes of constraints here, I will FORMALLY apologize to "CatHater" for assuming the attitude stated in the pronoun "YOU" and will delete this from the former post.

Requiring people to verify by CC in my opinion, is an invasion of privacy. A BETTER way to verify a buyer might be to allow their checking account to be formally reviewed to substantiate the bidding amounts on items.

Another way would be to require ALL sellers to have a BBB and COC number, valid state business license, as well as a federal permit for international sales, with a certificate of completion of international policies.

This would ensure the integrity of both seller and buyer alike. However, ebay's statute has always been stressed with the word "fun".

Besides, having everything verified through these processes would eliminate grandma selling her bobby pins, decrease listing traffic, and enable ebay to be a NON-CONGESTED ZONE.

As for the bells and whistles, reminds me of a spider web, trying to support itself on different trees, until a bird flies straight through it.

I do have my own auction site, and online store. My specifications are as follows: Simple rules really.

1) XXXXXX all payments accepted, payment must be received within XX days, or item is forfeited. Three such instances, and you are prohibited for 3 months from bidding or selling on my site.

2) All use of offensive language and offensive materials, not otherwise set forth in my TOS, will be deleted and removed.

3) Due to certain current and political tensions, the following items must be reviewed before placing a listing...XX,XX,XXX.

4) Suggestions are always welcomed, however we support the belief of online selling to be a fun and enjoyable process, not a griping site.

5) Our telephone is XXXXXXXXXX where if requested, will moderate issues with one of our customer representatives and take suggestions for improvements.

6) Any fraudulent activity will be fully prosecuted to the extent of the laws that govern your state of residence. There will be no exceptions.


pnth IS my real name on ebay.

 
 amalgamated2000
 
posted on October 18, 2000 06:44:11 PM new
Anyone who doesn't want to be CC verified is likely trying to hide something OR is up to something

I'm all for CC verification, but I totally disagree with this statement. There are plenty of honest people who don't want to give out their CC number on the net.

Oh, and I guess this also means that anyone who doesn't have a credit card is "up to something." Man, I guess all of Visa's advertising has paid off.
 
 pnth
 
posted on October 18, 2000 06:51:42 PM new
AMALGAMATED2000: Yup, seems like the problem here is the SUSPICIOUS Nature of folk to always see the bad side of things, and as for:

"I don't know what your buying and paying habits are (one only knows), but it's been my experience that people who also sell (a/k/a have a card on file) are far more reliable about completing transactions".

I guess that WOULD be addressing the person and not the topic. Nope, some people who have credit cards do not use them responsibly, where is the reliability in that? Whereas those who DON'T have a cc, seem to be able to afford a computer, survive, etc, where is the RELIABILITY in that???

Let's verify the social security #s, DOB, and place of birth, sell the information to everyone (which ebay DOES do)and hope no one gets burned by selling your identity because certain individuals are naturally suspicious of everyone else who is hiding something.


pnth






[ edited by pnth on Oct 18, 2000 06:55 PM ]
 
 mcjane
 
posted on October 18, 2000 06:54:09 PM new
Brick & mortar has shoplifters, we have deadbeats. There is no sure way to stop either one.

 
 catryan
 
posted on October 18, 2000 06:56:24 PM new
I'd give my opinion, buy I'm afaid you already don't like me.

cat >"<
Potential just means you haven't done it yet!
 
 CatHater
 
posted on October 18, 2000 06:59:07 PM new
Ironically:

The poster with all the attitude and TOS mumbo jumbo has only a feedback rating of (542).

Even more interesting, he has 16 negatives!! That is an extremely high amount for such a low rating! See for yourself.

Now that's service!

This is exactly the kind of user we DON'T need in our midst.


[ edited by CatHater on Oct 18, 2000 07:00 PM ]
 
 CatHater
 
posted on October 18, 2000 07:02:34 PM new
Most good users will have a ratio of roughly 300 positives to 1 negative.

Any more than that, and you're dealing with a head case. But then again, we already suspected that!


[ edited by CatHater on Oct 18, 2000 07:03 PM ]
 
 pnth
 
posted on October 18, 2000 07:05:47 PM new
Seems that I may have been right in the last post. Hope you decided to read some responses, and include ALL the information instead of just "some". 16 negatives, well, if People DO NOT INSURE their items, then it IS NOT MY RESPONSIBILITY anymore. I'm fed up with the holier-than-thou attitudes. Too bad we omitted the fact that many of these are from repeat bidders and I'll let them decide.

pnth

 
 xenav
 
posted on October 18, 2000 07:06:22 PM new
I agree that bidders should be verified just like sellers. It would eliminate alot of deadbeats who just create a new name every time they get booted.

However, I don't think you have to use a credit card or a checking account for verification. A good old fashioned social security number, telephone bill or other utility bill could at least verify that you are who you say you are and verify your address. I don't know many deadbeats who could come up with a gazillion telephone bills to re-register at eBay.

Insofar as what I would like to see improved at eBay. My main problem is within the category that I sell under "Antiques". Get the obvious REPRODUCTIONS out of that category. I have seen a real substantial increase in reproductions and a real substantial attitude change about bidding in that overall category. Several of my clients both online and in the "real world" are complaining that the Antiques category doesn't have antiques in it anymore. When there are antiques, people can't see them in between the listings that say "18th century blah blah blah" and then when you click on the listing the description MAY (and that is a big MAY) say something like 18th century Reproduction, etc. etc. I feel it is very misleading and should not be allowed at all.

I also would like to see a major change that bugs me. When I click on ending today, I don't always know what eBay's "Official time" is. If the auction is over, it should say "in the listing" auction ended. I don't know how many times I have to page through items that have ended already to finally get to the ones that are ending soon. Wish they would get it together on that one.

As a seller, I have said this a million times before, if a bidder retracts a bid and makes a false statement as to retraction, the seller cannot reply to that statement. The retraction statement is left up for all potential bidders to see & believe any mistruths printed.

Again with retractions - I don't think we should allow retractions at all - it is very unfair to the underbidder who gets stuck on an auction they were outbid on and maybe now has to buy two of what they only wanted one of. This just happened to me last week. I let the underbidder out of his contract because I felt it was inherently unfair to him.

Finally, when eBay is having the kind of week they are having this week, I believe they should either extend auctions or refund ALL fees for items that were on that week. I paid for a weeks worth of listings and by my estimate am only getting at best half of a week. It really hurts when I pay for Featured Category auctions and things like this happen.

Well that is my list
www.xenavalloneantiques.com
 
 pnth
 
posted on October 18, 2000 07:07:26 PM new
Whoops. You forgot to mention the fact that this was ALL DONE IN SIX MONTHS. Not too bad with 1,168 items SOLD.

pnth

 
 CatHater
 
posted on October 18, 2000 07:08:13 PM new
Oh, and 6 neutrals from users, none of which are NARU.

Nothing like a difficult seller.



[ edited by CatHater on Oct 18, 2000 07:09 PM ]
 
 luculent
 
posted on October 18, 2000 07:10:37 PM new
You know, I don't have a credit card, never have had a credit card, don't want a credit card. And I am financially able to spend what I want at ebay or any other place I so chose.

That was a pretty general statement that painted a lot of us. I'm also debt free and have more "things" than I will ever need. I use a checking account card to sell on ebay.

No credit cards for me. I may be in the minority, but I'm as financially responsible as the majority.

Lucy



 
 CatHater
 
posted on October 18, 2000 07:14:08 PM new
Out of 1,168 items sold, only 868 feedbacks left?

Nice guy.

 
 pattaylor
 
posted on October 18, 2000 07:57:45 PM new
cathater,

As I'm sure you're aware, the AuctionWatch Community Guidelines require that posts be guided by common sense and basic etiquette.

Your comments violate the principles of basic etiquette. I'm issuing you an informal warning.

Please do not continue in this vein. To do so will place your posting privileges in jeopardy.

Pat Taylor
Moderator
[email protected]
 
 ShellyHerr
 
posted on October 18, 2000 08:09:23 PM new
No, it does not mean 'your up to something' if you do not have a CC!

Lots of hard working, good income folks DON'T WANT a CC.

My grandparents got along fine without them.

I wish sometimes I never got one, or 4 or more....

Why are you counting someones feedback?
Check mine, don't have anything up, but I think I have 889 from unique users, and 3 negs, since 1997, no I haven't sold a lot.

I think and believe bidders can be 'verified' like someone else mentioned; utility bill, or there drivers license, something besides a CC.



 
 DWest
 
posted on October 18, 2000 08:34:06 PM new
ShellyHerr,

I agree with you. I wish I'd never got any credit cards. I would probably have been rich by now if it weren't for all of that interest I've paid!

 
 ShellyHerr
 
posted on October 18, 2000 08:41:39 PM new
Exactly! Everyone is paying too much interest on those damn things! But now, I'm stuck, I did get rid of a couple, but keep 3, don't ask why 3, LOL! (I need to pay 2 off, then thats it! )

 
 macandjan
 
posted on October 18, 2000 08:54:23 PM new
[ edited by macandjan on Dec 3, 2000 06:09 PM ]
 
 Powerhouse
 
posted on October 19, 2000 03:44:45 AM new
Cathater, you posted:

"Ironically: The poster with all the attitude and TOS mumbo jumbo has only a feedback rating of (542)."

In the same vein I could say:

"Ironically: The poster with all the attitude that started this thread has only been registered here 8 days and has only made 13 posts."

And therefore under the logic you apply with your statement the opinions of pnth posted here must be given greater merit than yours, what with you being a newbie to AW and all.

My suggestion for improving ebay? Get rid of all the sellers demanding everyone be CC verified as they are obviously all government sycophants.



 
 mballai
 
posted on October 19, 2000 04:15:42 AM new
Any buyer/seller who has at least 100 feedback should not be subject to more intrusive requests. There are lots of very good bidders who do not use CCs.

Frankly I think that the best thing to do is to permanently boot deadbeats and sellers. Three strikes for a deadbeat bidder and they are out forever...no new IDs allowed.





 
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