posted on November 2, 2000 06:46:56 PM new
Trying to be short. Woman won an auction for some dishes. Paid $30 for 19 pieces of a certain pattern. Sent them UPS. She writes me today that ONE soup bowl and ONE berry bowl were broken. She told me that she had already notified UPS and gave them BOOK VALUE for the two bowl..$30! Now..a part of me does NOT want to make waves..just let her get the money and I'll have a happy buyer. ANOTHER part of me is absolutely furious that she would ASSUME that I would go along with this. The more I think about this..the angrier I get. I have only filed one claim with UPS before...but I don't remember...do they ask me what the value of the bowls is..or what she paid for them? Does UPS pay "book" value? Do I just let her do this to keep peace?
posted on November 2, 2000 06:58:07 PM new
What one paid for an item and it's actual market value are two different things. If you find a Tiffny vase for 1.00, and sell it for 2,000, you insure it for it's FULL value. If it goets broken in transit, the carrier has to pay according to the insured amount.
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Shosh
posted on November 2, 2000 07:07:34 PM new
The items are sold on ebay, and are very common. I would say that the value is what she paid for them. I insured the whole set for $30. We all know what Ebay has done to "book" value. What she wants is her $30 back ...AND...the 17 other dishes....FREE!
posted on November 2, 2000 07:13:59 PM new
I've always used UPS for my heavy dinnerware. I don't have an account. I go to the customer counter.
When I've had an item broken through the Post Office, they need a receipt from me...and sometimes a cancelled check from the buyer. I have had people ask me to insure an item for "book" value, but am told by the PO that they will only pay out what the person PAID for it. Is UPS different?
