cbarker
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posted on November 3, 2000 05:39:34 PM
In an effort to provide you with exceptional service, AuctionWatch.com will now allow images to be stored on our image hosting servers for 90 days. Any image hosted by AuctionWatch which has not been accessed on the internet for the past 90 days will be deleted from our servers and will not be available for use in your online auctions.
If you have an image that has not been accessed for over 90 days, and that you would like AuctionWatch.com to continue to host, please do the following:
1) Log into your AuctionWatch.com account
2) Visit the Auction Manager tab
3) Click on image hosting
4) Click on the thumbnail view of images that you would like to preserve. This will reset our 90 day flag which will prevent this image from being deleted.
We will begin deleting images older than 90 days old on November 14 that have not had the flag reset by the above steps.
Chris Barker
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heike55
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posted on November 3, 2000 05:55:42 PM
This is BAD news. I have about 600 different book images hosted with you. Not all the books are up for auction at all times and my selling percentage for books is probably 4%. If I sync and the images haven't been flagged for the last 90 days.... does that mean the image will be deleted from my computer, too?
Not good AT ALL!!
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gemtrader2
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posted on November 3, 2000 06:44:25 PM
Hello Customer Care Wise move no need to overload the servers. Thanks for the great service.
[ edited by gemtrader2 on Nov 3, 2000 06:45 PM ]
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macandjan
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posted on November 4, 2000 07:21:23 AM
heike55 - You might do what I do - I have all my imaiges and descriptions backed up off site at x-drive. www.xdrive.com
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phbroz
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posted on November 4, 2000 07:42:43 AM
Hi Chris!
One question for you if you don't mind?
Can we just click on the "select all" tab to bring up all the images on a certain page in our account to preserve our images?
It would take a lifetime to click on each and every image individually! I have over 1800 of 'em!
Thanks,
Phil
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escandyo
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posted on November 4, 2000 03:21:43 PM
I've been out for awhile, just returning for the holiday sales. I cannot believe AW is doing such a thing. This is going to take up ALOT of time to go through each of these! Good grief, couldn't ya'll have waited till after Christmas???
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Batcats
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posted on November 4, 2000 05:59:27 PM
What a great idea! I currently have 2840 images out there! Many times I use images over and over for many auctions, but sometimes I don't and then they just sit there. To go through and delete them is so much work and I usually don't do it even though I should.
90 Days is a good time frame - if no one has touched it in 90 days, it's a pretty good indication that it's not needed anymore.
You just saved me hours of deleting! It will be so nice to have my collection cleaned up and I'm sure you can use the space.
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barbarake
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posted on November 5, 2000 04:55:50 AM
cbarker
Don't get me wrong - I have no problems with this new policy and think you should have been doing this from the beginning. I regularly delete my no-longer-needed pictures and everyone should have been doing the same.
(Of course, I realize most people probably don't but I started programming back when Assembler was popular and you worried about resources much more so than we do today.)
Anyway - I object to the "In an effort to provide you with exceptional service, AuctionWatch.com will now allow images to be stored on our image hosting servers for 90 days."
We all know that AW didn't formerly have a time limit for pictures. So - in effect - AW is limiting a previously unlimited resource. But the quote tries to leave the impression that AW is now expanding a formerly limited resource (i.e. now allowing 90 days instead of 30 days or whatever).
cbarker - nothing personal, I realize that AW's corporate lawyers probably came up with this. Just tell them that they don't fool anyone, they just make themselves look devious.
If they had said something like "In an effort to conserve resources and continue to provide exceptional service, etc....." with perhaps a brief explanation that a lot of computer storage is filled with pictures that no longer seem to be in use, etc. etc. - they would have come across as a lot more honest and above-board.
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jwoodcrafts
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posted on November 5, 2000 06:35:11 AM
Hi heike55, even if AuctionWatch deletes old stored photos, that won't effect anything on your computer.
If you have the photos still stored on your computer you can always upload the ones you want to use again.
"Don't go around saying the world owes you a living. The world owes you nothing. It was here first."---Mark Twain
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heike55
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posted on November 5, 2000 06:55:50 AM
jwoodcrafts:
But when you synchronize with AW it would delete the images in your AMPro file on your computer. The only way to delete images in your version of AMPro is: delete on AW, syncronize and it will update your computer with the images stored on AW. This means; if you want to keep your images in your AMPro version on your computer: don't syncronize with AW any more or you loose the images on your computer. Also, I can't update to the newer versions, since this also would automatically syncronize the images between AW and AMPro on my computer. At least that is how I understand the process with syncronization. If I'm wrong, that would be great.
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jwoodcrafts
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posted on November 5, 2000 04:49:57 PM
heike55, I stand corrected 
I don't know anything about AMPro.
Good Luck!
"Don't go around saying the world owes you a living. The world owes you nothing. It was here first."---Mark Twain
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Shoshanah
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posted on November 8, 2000 06:54:46 PM
eh! Chris Barker...
We will begin deleting images older than 90 days old on November 14 that have not had the flag reset by the above steps.
If that statement is true, then how come several of my pics have already been deleted? As far as I knew, today was still November 8, NOT 14.
********************
Shosh
http://members.ebay.com/aboutme/rifkah/
[ edited by Shoshanah on Nov 8, 2000 06:55 PM ]
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phbroz
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posted on November 8, 2000 09:51:12 PM
Shoshanah.....
AW's image hosting system is totally !@$#@*up!
I've been trying for the past 4 days to save my images (some of them 1-2 months old or less) from being deleted, but nothing seems to work.
AW's members are scrambling to save their images, but it seems to be a futile fight. We are at the mercy of the system, and it really sucks!
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Shoshanah
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posted on November 9, 2000 07:13:15 AM
phbroz, Thanks...I will continue using BayPal.com for my auctions and PhotoPoint for my permanent pictures. Too bad, since I have so few on AW...We were not talking about hundreds here...
Oh! Well...Another lesson learned...
********************
Shosh
http://members.ebay.com/aboutme/rifkah/
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dana71
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posted on November 9, 2000 08:52:16 AM
Please give detailed explanation for us who are novices on computers. Do I just click on the actual thumbnail picture or do I click
on the 'select' box ....and then what???
Thanks
Goingslow
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Shoshanah
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posted on November 9, 2000 02:29:20 PM
dana...apparently, yes, just click on thumbnail to open pic in full..I had warning on 2 pics, did that and now, warnings are gone. Still, 4 were deleted with no notice...
********************
Gosh Shosh!
http://members.ebay.com/aboutme/rifkah/
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joice
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posted on November 9, 2000 04:35:32 PM
Shoshanah,
Please post about your missing images in the AuctionWatch.com Services forum. I'm sure a Customer Care Rep will be able to assist you.
We apologize for the inconvenience,
Joice
Moderator.
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joice
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posted on November 9, 2000 04:37:23 PM
dana71,
Just clicking on the thumbnail will indicate that you are aware the image is there and that you wish for it to remain on the server.
I hope that clarifies things for you.
Joice
Moderator.
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mark
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posted on November 9, 2000 04:40:42 PM
phbroz;
I have had your account reset, none of your images will be removed. You must do something for me, though: you have over 2200 images using in excess of 185 megs of disk space- that's enormous. Please delete the images you no longer need or we'll have to put a size restriction on your account.
The best thing you could do for us, your bidders and yourself is to find an image compression program and reduce the size of those images- they're unacceptably huge.
downloads.com, gifcruncher.com, etc, have freeware or shareware utilities that can make this easy and painless for you.
Regards,
Mark
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mark
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posted on November 9, 2000 04:42:27 PM
Shoshanah;
If you could provide the name of the images that disappeared on you along with the auctions they were running in I can look into it for you. I need additional details.
Thanks.
Mark
[ edited by mark on Nov 9, 2000 04:43 PM ]
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phbroz
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posted on November 9, 2000 05:34:35 PM
Mark....
Correct me if I'm wrong, but, I thought that there was a limit of 350k per image. Since AW will not allow an image of this size (or larger) to be uploaded into ones account, I don't see where the problem lies with the images that I have stored.
Besides, there are about 400+ images that were previously deleted from my account that magically re-appeared, and others that have been accessed over the past 1-2 months that have disappeared.
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Shoshanah
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posted on November 9, 2000 05:39:51 PM
Sorry Mark...I don't recall, because I was so surprised...I believe one of them was my PrincessMarshmellow or MyPrincess....Anyway, does not matter. I have the originals...I am just glad they were not on auctions.
Thanks anyway.
********************
Gosh Shosh!
http://members.ebay.com/aboutme/rifkah/
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havnfunn
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posted on November 10, 2000 07:24:51 PM
Moderator/Customer Care person - I need some help.
About a week ago, I diligently went through all my photos, and clicked on every thumbnail over 60 days old that I wanted to keep.
Apparently it didn't work, because everything I thought I reset is still scheduled for deletion.
I wrote to Customer Care and got a canned answer that addressed images reappearing.
Can you please reset my account - I honestly don't have the 4 hours it originally took to do this all again (i.e. the thumbnail "click" that didn't work), and most of those images are no longer on my hard drive which means re-scanning, etc. Hundreds of hours of work...
Help!
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