posted on November 21, 2000 07:54:54 AM
I ebayed a camera in early October advertising it as near mint. Winning bidder received it and posted very positive feedback. I received an email this morning (more than 30 days since he received the camera) from him stating that a certain mechanism doesn't work at all and asking me to respond to this. My current feeling is to simply state that "you can't come back to me more than 30 days later and tell me this". "You owed it to both of us to examine the camera when it arrived and to email me promptly if a problem was discovered".
Would like some opinions please.
posted on November 21, 2000 08:10:34 AM
you know, normally I'd say that your bidder is out of luck, but with a camera, it's very possible that he didn't actually use the item/develop the film until a month later. Did you have any awareness of a problem with the camera prior to the sale? what is your return policy in your tos? Did you get a "bad vibe" off this guy? He could be trying to get out of it but on the other hand his complaint could be perfectly legit. Was it a big ticket item?
That's a tough one. I don't think you are wrong to question his truthfulness after this long, but on the other hand I don't think it is a foregone conclusion that you should blow him off either. Sorry I am not more help, just my thoughts.
posted on November 21, 2000 08:19:34 AM
I was not aware of any problem with the camera when I sold it. My feedback is 192, 0,0 over 3+ years. I bought the camera at a house sale and I used the camera for about 2 months myself before posting it. I'm an experienced photographer and did not notice anything wrong and took several rolls that all turned out so well that I only reluctantly ebayed it. I have more than 20 camera setups and just couldn't rationalize owning yet another one as I have some similar cameras. I don't get any "vibes" either way from the guy but the problem he mentions is easily seen if you try to take a picture with the camera.
posted on November 21, 2000 08:43:18 AM
Sorry, but with a camera, I believe it is up to the buyer to make sure it is fully functional in a prompt manner. I just got one of my cameras back from the repair shop and shot and had a roll of film developed within a week. I shot at a variety of exposures and shutter speeds to make sure it was working correctly.
