celebrityskin
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posted on November 21, 2000 08:01:17 AM
I am in the middle of this on going "problem" with one of my bidders...
Trying to work things out, but they are being a pain.
Several times this person has threatened to "contact" my current bidders to let them know how bad a seller i am.
Current feedback ratio is around 96.8 % positive... and I don't want to get into the details of this particular transaction at the moment.
Question is... assuming this person does contact some bidders, and I hope that one does send me the details, who at Ebay should I send the info to?
safeharbour? or someone else?
Is there somewhere on the Ebay site that says that this type of behaviour is ever so wrong..
Thanks in advance.
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RB
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posted on November 21, 2000 08:18:10 AM
Hmmmm ... tough one.
Seems to me that eBay have stated that they cannot intervene in private emails (and so they shouldn't!). I'm not sure if this would be considered auction interference. If it is, I would start with SafeHarbour and see where it goes.
Good luck 
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macandjan
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posted on November 21, 2000 08:39:59 AM
[ edited by macandjan on Dec 3, 2000 02:34 PM ]
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celebrityskin
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posted on November 21, 2000 09:27:02 AM
"That is what lawyers are for."
God... I don't want to sue them.
Would like Ebay to kick them off!
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Glenda
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posted on November 21, 2000 09:37:09 AM
celebrityskin: This would come under the heading of "auction interference." Forward the email(s) - with headers expanded (they need to be able to verify where the original email was sent from) to [email protected].
The policy is detailed in the Safe Harbor section, Investigations page.
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abacaxi
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posted on November 21, 2000 10:26:45 AM
Contacting the bidders on an auction that is underway is "auction interference" and they can get suspended for it.
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minon9
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posted on November 21, 2000 02:59:36 PM
There is a couple of things you could do. One thing I would do is forarwd their email stating what they plan to do to ebay. They could give them a warning and hopefully that would stop them. Another thing you could do is make your auctions a private auction. That way only you would have access to email addy of your bidders. You could put a disclaimer in your auctions stating why you are making them private.It's woth a shot. Good luck!!
This Sig File Has Been Censored By Steven Richards And The Right To Censor!!
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reamond
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posted on November 21, 2000 04:05:39 PM
Looks like the latest change at eBay would prevent your nemisis from contacting your bidders.
There is no longer any link for a bidder list with emails.
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reamond
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posted on November 21, 2000 04:05:57 PM
Looks like the latest change at eBay would prevent your nemisis from contacting your bidders.
There is no longer any link for a bidder list with emails.
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mzalez
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posted on November 21, 2000 04:10:35 PM
Are you sure reamond? I just looked at one of my auctions that has bids and clicked on Bid History, and the bidders' IDs came up. You can click on the bidder's ID and get their email. Unless I don't understand...
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jfpnatl
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posted on November 21, 2000 04:24:01 PM
Contacting bidders is not considered auction interference according to ebay, I had this happen once and they would not get involved. Someone who was not even involved or bidding was contacting bidders of mine, saying a marked Fire King Jadeite mug was not Anchor Hocking jadeite, that they had been to Anchor Hocking archives and studied Jadeite and this item wasnt even produced by Fireking??? Go figure!! Told bidder I didn't know what it was and this definitely wasn't fireking ect. Winning bidder sent me headers, every thing and I sent them to e bay and got a response from them, they do prevent private contact between bidders or memebers, they did absolutely nothing.
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reamond
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posted on November 21, 2000 04:31:45 PM
There used to be a link beside the Bid History link which was Bid History (with emails). It's gone. Try going to someone elses auction and getting the bidder emails. I don't think a non seller can bring all the email addys up at once like we used to be able to do.
But I think a non seller can click on each bidders username and get the addy.
[ edited by reamond on Nov 21, 2000 04:32 PM ]
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gertormil
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posted on November 21, 2000 08:01:14 PM
My husband went through this with someone on Ebay.Ebay did NOTHING.They are not customer service oriented and safe harbor is a real joke.Good luck.
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eventer
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posted on November 21, 2000 08:21:11 PM
ebay/Safeharbor won't do a thing unless the contacted party sends them a copy of the email w/complete headers. Otherwise they say it's between the 2 parties.
I had a losing bidder do something like this & ebay did nothing. I DID send an email to this person w/a cc to SafeHarbor including a link to ebay's site about auction interference & informing them to never bid in my auctions again. Unfortunately, w/o cooperation from the contacted party, that's about all you can do.
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amalgamated2000
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posted on November 21, 2000 08:30:21 PM
I recently had a buyer who had continuously promised to pay, but didn't. I gave him 2 months, and finally left a neg.
He immediately responded with an email stating that he would leave 10 negs for me.
I forwarded his email to Safeharbor, expecting a canned response. I was quite surprised to receive a reply the next day stating that the buyer had been supsended.
The relevant thing here is that they suspended him simply for threatening to break the rules. I couldn't believe it, and I'm not sure that I even agree with it. But you should definately forward it to Safeharbor (with full headers) just for the heck of it.
On another note, I've found Ebay to be quite responsive on auction interferrence matters. The reason is simple -- it costs them money in lost final value fees.
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celebrityskin
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posted on November 22, 2000 09:10:54 PM
Sigh.... it has gotten worse.
Trying to get a e-mail from a bidder of mine (one that this "winner" had contacted me about)
I suspect I can't do a thing until I receive a copy of the "don't bid on this person's auctions" e-mail.
This crap drains me.... check my new header for a recent e-mail from this sad person.
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