posted on November 27, 2000 10:09:42 PM new
I have an auction closing in 10 hours and the high bidder's feedback is -1. One neutral for being two months late on payment and a neg for another late payment.
I don't know if I should cancel their bid or what. I was thinking of asking them about the feedback thing, but what should I say?? Also as I stated the auction ends in 10 hours so they may not read the message in time anyway.
I don't really have a policy regarding a bidders negative feedback so I am interested in hearing how some of you deal with this kind of thing.
posted on November 27, 2000 10:27:53 PM new
I gave someone a chance recently with similar feedback. I believe this person had 2 neg and 1 positive. I even went to the extent of writing them an email and expressed my concern about their feedback and if they were serious about my auction (wasn't a high dollar item). Anyhow when they responded and stated they were a serious bidder and had been having computer problems, I let go and decided to give this person a chance. Well, the auction closed. 3 day confirmation never came .... all of a sudden they became unregistered. Ugh, it wasn't all that bad. I waited until 10 days until I had not heard from them, filed a NPB form with Ebay and requested for FVF 7 days later. AND I didn't get the satisfaction of leaving a negative (darn!)
Since you don't have a lot of time on your hands, it's your call.
posted on November 27, 2000 10:35:09 PM new
I would say you are in a pretty good position for a couple reasons. First, if the guy comes in with a fb rating of -1 instead of just changing id's and starting over with a 0 rating, I would think there is a good possibility that he may be trying to straighten out his reputation. He could conceivably be the fastest paying customer you have ever had. Secondly, what have you got to lose by going along with him? You have already had your suspicions aroused by his rating so you won't have to worry about dead relative or kid in hospital excuses, you'll know right off if he trys to pull a fast one. Just gear yourself up to stick to the minimum dates for npb and fvf filings. Worst case scenario is having to file for credit and relist.
The light at the end of the tunnel will turn out to be an oncoming train.
posted on November 27, 2000 10:37:38 PM new
Either someone is serious about it, or they're not. Clearly, this person has shown that they don't feel that this is a serious business and that you'll just have to conform to their schedule.
True, you may not get anymore bids on that item if you retract their bid, but you will likely save yourself a lot of grief by pulling their bid and then relisting it.
Be sure to let the user know that they are not welcome to bid on your auctions and CC: a copy to [email protected] to reinforce your request.
posted on November 27, 2000 10:37:44 PM new
I think that I would cancel him. About 3 week ago, I had a bidder on a 5.00 item, who had a O fb. I clicked on it and found that he already had 1 neg. I thought that I would give the benefit of the doubt. Today he's is naru'ed, with 5 negs. Next time I will not waste my time on such a person. I wlll email them and kindly tell them not to particate any longer.
posted on November 27, 2000 10:56:08 PM new
The feedback is from the summer of 99 so perhaps they are trying to make a clean start. There have been 8 bids, so I guess if worse came to worse I could offer it to the next highest bidder.
I think because there is so little time left and because I am somewhat of an optimist (sp??) I will give the guy a chance.
SPARKS: Good way to look at this. After all he could have just got another id.
Regarding the excuse about having a "kid in the hospital" that is a horrible excuse to use!! Perhaps I am just superstitious, but if you actually say something like that it can happen. I have the same weird reasoning on why I won't look at car accidents (and not because it is dangerous to rubberneck).
You can Paypal me donations for my needed therapy!
