posted on December 2, 2000 11:10:48 AM new
I was comparing PayPal's recent November, 2000 TOU to their last one from Sept, 2000 and I noticed a few changes under the "Sellers Protection Policy". These TOU are located via a link at the bottom of their homepage.
TOU from Sept, 2000 Bolding is mine:
QUOTE
"The seller can provide reasonable proof-of-shipment which can be tracked online. (Most U.S. carrier companies offer this service, including the U.S. Postal Service.)
The seller accepted payment from only one PayPal account for the purchase. (Multiple payments from different accounts for a single item are a fraud indicator. Sellers should not accept such payments.)
The seller ships to a domestic (U.S.) buyer at a U.S. address.
In the near future PayPal.com will provide tools for sellers to determine if a buyer is Verified and whether the buyer's requested shipping address matches buyer's credit card billing address. When these tools are available and notice has been given, sellers will be required to ship the purchases of Unverified buyers to the buyer's credit card billing address in order to qualify for protection under the Seller Protection Policy. If the buyer is Verified, sellers will be able to ship to any address and qualify for protection under the Policy."
End Quote
Current TOU (as of a few days ago) Bolding is mine:
QUOTE
"The seller can provide reasonable proof-of-shipment which can be tracked online. (Most U.S. carrier companies offer this service, including the U.S. Postal Service.) Because comparable proof-of-shipment is not currently available for electronically-delivered items, we are currently unable to offer Seller Protection for digital goods and other electronically-delivered items.
The seller accepted a single payment from only one PayPal account for the purchase. (Multiple payments from different accounts for a single item are a fraud indicator. Sellers should not accept such payments.)
The seller ships to a domestic (U.S.) buyer at a U.S. address.
PayPal will soon prompt buyers to provide sellers with their credit card billing address when making a purchase. Shipping to a billing address minimizes the risk of being paid by a fraudulent buyer. When this functionality is available, expected 11/17, to qualify for protection under the Seller Protection Policy, sellers will be required to ship only to a buyer’s billing address. Sellers who choose not to ship to the address will be liable for any charge backs due to fraud. Sellers should report suspicious buyers who try to solicit shipments to locations other than their credit card billing address."
END QUOTE
They have added an additional disclaimer concerning the shipment of digital goods and other electronically-delivered items. (see bolding in current TOU) What does this mean?
Also, they have changed the terms relating to the shipping address. (see bolded text) I don't know if this is significant but since it's a change in the TOU, I thought I should point it out.
posted on December 2, 2000 11:33:04 AM new
Shipping to the address you get in your notice from paypal has always been a basic rule shipping to that address garentees the person who's account was used get the Item.
this is one of the reasons paypal stopped send check reuqest to PO boxes because many times packages you send wont be accepted at a PO boxs they will be returned to sender.
Few Pos will acceppt small packages but not larger ones other will accept all packages addressed to PO boxs and some will accept none at all and return them to seller every time. http://www.Dman-N-Company.com
posted on December 2, 2000 11:45:19 AM new
Hi dman3. I think it's a good idea to only provide insurance protection for credit card sales if the items are shipped to the same address as the credit card billing address. But, the difference in the current TOU has to do with the verified buyer. In the Sept TOU, the seller could ship to a different address if the buyer was verified but the new TOU negates that statement. I just hope everyone reads this new TOU and is aware of the revised policy.
Do you know what the new disclaimer concerning digital goods refers to? Are they talking about music downloads?
posted on December 2, 2000 12:00:02 PM new
PO's don't accept packages addressed to PO Boxes??? Since when??? LOL!!! I live in a small town where we didn't have anything but PO box USPS addresses until about 2 years ago. I've lived in several other towns and cities where I used a PO Box, and I've never had ANY package returned to the sender by USPS because it was addressed to a PO box. When a package will not fit in the PO box, a notice is placed in the box for the boxholder to call at the window. If the addressee fails to call at the window within 10 days, the package will be returned to the sender, but packages are not automatically returned simply because they are addressed to PO boxes. OTOH, UPS will not accept packages addressed to PO boxes.
always pickersangel everywhere
posted on December 2, 2000 12:11:18 PM newpocono, thanks for the explanation. I assumed it must have something to do with nontangible items like music downloads but I wasn't sure.
