posted on January 16, 2001 11:37:31 AM
Gotta love it...
I sent buyer a package, priority insured, value is approx $110. PO tries to deliver, but buyer isn't home, so they leave a slip asking her if it's okay to leave at the door (and if so, sign the slip) within 2 days. She signs the slip...4 days later, no package. Buyer thinks it might have been taken from her doorstep...wants to know about filing for insurance.
Humor me...what's the likelihood of the PO paying out on a situation like this?
posted on January 16, 2001 11:52:41 AM
Seems to me if the buyer signed the slip to authorize the PO to leave the parcel at the doorstep, and the PO left the parcel as she directed, she absolved the PO from any liability if the parcel was stolen.
Please tell me this buyer isn't trying to hold you responsible for a stolen parcel that *she* authorized the PO to leave on her doorstep. Please tell me that buyers haven't gone this far........
posted on January 16, 2001 01:20:37 PM
The buyer did say, "I know it isn't your fault," though I don't know if she will feel the same when the PO refuses her claim.
I advised the buyer to call her PO, in the off chance that the carrier used some common sense and the package is sitting at her PO. I also told her the claim might be shakey since she OK'd the situation which put the package at risk.
I have to wonder...why would someone allow an item valued at over $100 to be left on their doorstep? Blatant stupidity?
posted on January 16, 2001 01:28:27 PM
[i]"I have to wonder...why would someone allow an item valued at over $100 to be left on their doorstep? Blatant stupidity?"/i]
Yup!
In actuality, once she released the Post Office of responsibility, it became her own. Her homeowner's insurance or renter's insurance would cover it due to theft, but I'm sure the deductible is way higher than the $100. If she knows it's not your fault, is she going to let you keep the money?
posted on January 16, 2001 06:16:31 PM
I don't know about the PO where your buyer is at, but I do know that if the package was sent numbered insured (value over $50.00) the buyer or their designee was required to sign for the package in front of a Postal employee. They can't just sign the parcel notice and tell where to leave the package. That is the whole purpose of the additional expense.
I know this for a fact because I am a rural mail carrier and I can't just go on the basis of a signed slip. Anyone could have signed the notice.
Also, please don't blame me for the postage increases, I have to pay the same thing as everyone else and it hurts when I have to pay extra for my eBay purchases and I have to charge extra for anything I sell.
posted on January 16, 2001 06:25:00 PMIn actuality, once she released the Post Office of responsibility, it became her own.
This may seem intuitively correct, but it is not supported by any credible analysis of contract law, and it's completely false by rules enforced by credit card companies.
Title is held by seller until the stuff is delivered to buyer.
