posted on February 21, 2001 07:48:13 AM
How long do most of you wait to file a NPB?..I missed a cut off yesterday on an item and am mad at myself for doing so. I am trying to decide just how long I should wait..........keeping in mind simple, simple, simple. I don't want ot get "bogged" down in these kind of things. The item I missed- I wrote to high bidder and told her and also said I would post feedback accordingly( which I did-just the facts). NOW she writes asking not to ruin her feedback.......and could she reimburse my FVF? Never heard of that.? I told her it was over with...... and it should be, huh?
posted on February 21, 2001 08:02:39 AM
My auction end-of-email states I require payment within 15 business days -- essentially within 3 weeks from the closing of the auction. If payment has not arrived, then on that day I file the NPBA, regardless of the bidder's feedback -- and I don't waste time e-mailing them all with polite enquiries either, they can read the NPBA as easily as I can. This works most of the time, and sometimes people have simply forgotten about it (including bidders with impeccable feedback ratings of several hundred).
However, if I still don't hear anything back from them, or receive a payment after 30 days have passed, then it is NEG time & fee credit request.
Sometimes at the 30 day mark (which would be 5 days after the 10 day NPBA period has passed) I may e-mail someone if they have a really high feedback rating with no negs & just try to find out what is going on.
For newbies & low rating feedbacks, I just follow through & move on, and because payment was not received, I almost never receive a retaliatory neg.
I just leave comments like "Payment was not received even after repeated e-mails & NPBA through eBay."
I give a little leeway to foreign bidders, their letters or money orders (if not using Bidpay or something) can take longer.
Also, I find the eBay "Leave Feedback" screen very helpful in checking on the status of latecomers. If 15 days have passed, I just click on the bidder's feedback number on the Leave Feedback screen, and if I see any recent negs from other seller's, that NPBA is filed right fast!
posted on February 21, 2001 02:07:51 PM
If you haven't heard at all from the bidder
7 days Maybe with a reminder email in the middle of the week. You are supposed to respond in 3 days.
Otherwise 14 days. Most of the time they get on the ball. Letting bidders go longer means that they simply forget, lose interest etc. If you don't act like you are in business, they will stiff sellers at random until they get NARU'd.
