tsunamii
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posted on March 3, 2001 11:49:15 AM
Well it finally happened and it's for a stupid reason. I got a neg for "seller does not leave feedback". First, I leave feedback on every transaction immediately unless it's a check. I wait 45 days to post on checks because I sell a lot in the toy categories and I get a ton of them. Second, I have just a little over 900 feedbacks with 2 neutrals and now 1 neg. I have left over 1500 feedbacks !! How would you respond to the neg? I am quite tempted to leave him one so sellers know that he'll neg you if you don't leave feedback. Right now he has 21 positives with no negs.
Any ideas?
Karen
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ExecutiveGirl
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posted on March 3, 2001 11:52:21 AM
I say neg him!
He has totally abused the feedback system. That is not what feedback is meant for.
[ edited by ExecutiveGirl on Mar 3, 2001 11:53 AM ]
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gc2
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posted on March 3, 2001 11:56:30 AM
The mood I'm in this morning, I'd neg the b******* for being a stoopid a$$%^&%!!!!! (I think I have left 2-3 negs total, ever....usually just 'never paid').
Tomorrow, I'd probably leave a neutral to the effect that the buyer is not an all-round good eBayer, and why.
Feedback should be indicative of the entire transaction.
Perhaps you should add a note somewhere, maybe in 'your shipped' email, that you don't post fb for checks until after 45 days?
By all means, respond professionally to the fb he left you.
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misscandle
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posted on March 3, 2001 11:58:21 AM
I would respond to his feedback with:
Thank you for the reminder. Will leave your FB now.
Then, go NEG him. You might say:
Buyer doesn't understand feedback is voluntary.
Actually, this suggestion is a little lame. I need to have a cup of tea before I can think of something better.
Sorry this happened to you.
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tsunamii
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posted on March 3, 2001 12:16:21 PM
Actually it is stated on my "thank you" note that I include with every item I ship. I just checked the feedback he's left and I'm not the first to get negged by him for this reason. I know that my buyers will read it with a grain of salt.
Thanks,
Karen
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sulyn1950
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posted on March 3, 2001 12:17:10 PM
I would respond to his neg with the fact you DO leave FB, UNFORTUNENTLY not as quickly as THIS buyer thought you should!
I sure would want to leave a neg, but probably I'd do the Neutral thing with something like: left a complaint BECAUSE I didn't post his FB fast enough to suit him.
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lotsafuzz
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posted on March 3, 2001 12:31:29 PM
The first one is *always* the worst. I'd still love to run into the gal who left me my first (and only) neg. in a dark alley somewhere....and that was over 2 years ago!!
It was only my 5th feedback *ever* and I was beside myself. What was worse was that I *had* sent the DOLLAR for the auction, the seller just hadn't received it yet. I emailed her and she threatened me that if I neged her she would report me to safeharbor!! I wish I knew then what I know now, I'd have negged her into next week!!!
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auctionqueenie
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posted on March 3, 2001 12:37:25 PM
I'd leave a negative and explain why in the explanation. It's only fair.
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shaani
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posted on March 3, 2001 12:58:16 PM
The "dark alley" comment makes me smile. When I was negged twice on my buyer ID I was so upset (she had sent me damaged merchandise and then retaliated) that my little brother who lived near her said he would plant a headless flamingo on her lawn. I was afraid he may follow through so I didn't give him the address.
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toolhound
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posted on March 3, 2001 01:23:49 PM
I don't like to leave Negative feedback for anything other than non payment, but I would leave it for this guy. He needs to learn that sellers do not have to leave feedback first or at all.
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libbyparsons
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posted on March 3, 2001 01:55:18 PM
I got a negative on my other eBay name because the person did not like my email signiature. He was/is a newbie and apparently was offended easily. Wasn't even 24 hours after the auction closed, his FIRST email threatened negative feedback and he followed through. I gave him one in return (only time I've ever left a retalitory). A few people on this board know my other eBay name and know what it was about.
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olgacollie
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posted on March 3, 2001 02:03:48 PM
I would neg him. Sounds like he's overdue for one. Let him know how it feels. Why should his feedback go unblemished while he trashes everyone else?
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rarriffle
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posted on March 3, 2001 02:17:02 PM
I agree with olgacollie. These newbies need to learn the street goes both ways. Maybe you will save some other poor seller from the same grief.
Let me at him, today I could rip his head off! Too many estrogen pills I think!!!
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Glenda
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posted on March 3, 2001 02:31:04 PM
Take the high road and don't leave a retaliatory neg. Retaliatories are just as bad as negs left for stupid reasons.
The idiocy of his comment will be obvious to anyone who looks.
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lotsafuzz
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posted on March 3, 2001 02:39:22 PM
said he would plant a headless flamingo on her lawn.
ROFLMAO!!! Wish I'd thought of that!
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misscandle
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posted on March 3, 2001 03:43:14 PM
I want to thank you for this post. It taught me that it may be just as important to check the feedback someone has left for others as it is to check the feedback left for them.
Also, if your brother ever puts that flamingo up for auction, please let me know. I need one of those.
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gjsi
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posted on March 3, 2001 06:22:48 PM
Let me get this straight, I see all of the complaints and whines from sellers about deadbeats who leave retalitory negs, and the first thing that is suggested is to leave a retalitory neg.
ROTFLMAO!
Leave a factual response to the neg feedback and don't leave anything for the buyer, UNLESS you were happy with the rest of the sale. If you were, leave the feedback you would have without the neg or leave a neutral about buyers understanding of feedback.
Greg
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tsunamii
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posted on March 3, 2001 07:16:30 PM
This just gets better. I returned about an hour ago from my sons birtday party. Hubby hands me my mail. Can anyone take one wild guess who's returned check was there? Hmmmmmm anyone anyone? I think this idiot left me a neg just so I couldn't do it first. I'm going to wait until tomorrow to respond and send him an email before deciding how to respond. I'm too ticked right now to deal with it.
Karen
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auctionqueenie
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posted on March 3, 2001 07:27:23 PM
He DEFINATELY deserves a negative.
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lotsafuzz
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posted on March 4, 2001 12:08:19 AM
I do believe it is flamingo time!
Hey Karen, I don't remember how exactly but some folks posted awhile back about ways to *maybe* get your money. Something about calling the guys bank and waiting until there is enough in the account to cover the check and then redepositing it.....I don't remember the specifics, but maybe someone else here will.
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Saffyland
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posted on March 4, 2001 12:34:56 AM
This is a perfect example of why eBay should revise their feedback policy so that a person could amend the intial feedback they left for someone.
My bank, too, seems very slow in notifying me a check has bounced. If I were to leave a positive feedback immediately when the payment arrived, there would be no way to go back and use feedback to warn others about the bidder.
Not to mention those bidders who try the bait-and-switch approach to auctions. I have very fond memories of a bidder who claimed something was 'damaged' and was foolish enough to send me a photo of the damage, which clearly showed the backstamp on the porcelain was in a different position than my file photos of the item I actually auctioned 
As eBay is now, I won't squander my ONE shot at feedback until I am positive the bidder is pleased with the merchandise and I know the payment was good.
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danilynn71
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posted on March 4, 2001 09:58:21 AM
I used to think that if I got paid on time the buyer deserved positive feedback. Now, after dealing with several dishonest buyers, I look at it a little differently. I feel that the buyer's obligation goes beyond sending payment promptly. They need to be reasonable and honest too. If they are going to come back after they make payment and make false or defaming claims they deserve negative feedback. I don't think its retaliation to leave negative feedback for an unreasonable buyer.
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dubyasdaman
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posted on March 4, 2001 01:22:49 PM
danilynn71:
You're absolutely right...
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gjsi
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posted on March 4, 2001 02:49:34 PM
danilynn71, couple of questions I have about leaving feedback for an unreasonably buyer.
- What if it is the sellers terms that are unreasonably?
- Who decides what is unreasonable?
After all, this feedback is seen and used by all sellers, not just the person who left the feedback. What the buyer and seller deem reasonable are not always the same.
I have no problem at all for leaving negative feedback for dishonest buyers AND sellers.
Saffyland, I think a better way to do it would be to allow the seller to add comments without the buyer having to leave one. I don't think it would be good to allow editing the original feedback. I can see this leading to too many problems.
Greg
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dubyasdaman
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posted on March 4, 2001 02:56:13 PM
The seller sets the terms of the auction. If the bidder agrees to those terms by bidding how can he then decide after the fact that the terms are unreasonable?
A reasonable bidder would never bid on an auction with unreasonable terms.
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gjsi
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posted on March 4, 2001 03:03:04 PM
What about an unreasonable seller who won't refund on a bad description, or a seller who doesn't pack well and the item breaks and won't deal with the insurance. It is not always the buyer who is unreasonalbe.
Greg
Edited to add: or those sellers who state in the auction "Picture says it all" and expect the buyer to follow their terms. WHAT TERMS?
[ edited by gjsi on Mar 4, 2001 03:04 PM ]
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cyanide
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posted on March 5, 2001 09:26:20 AM
Try and find the buyers Bank # call and say you are a merchant to verify funds and then ask how to go about redepositing the check if at that time the check would clear.
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popnrock
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posted on March 5, 2001 09:47:15 AM
The first neg I received was no reason. The bidder didn't wait for payment instructions, sent me a PayPal payment to the wrong address. She flipped out when I told her it was the wrong address. Later on she sent the payment again to the correct address, I sent her item the same day and left her positive feedback. She leaves me a neg, stating I gave her the wrong information and her item was delayed because of it. You can't please everyone and I think that the positive feedbacks say more than the occasional negs.
Jeanine
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tsunamii
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posted on March 5, 2001 11:57:58 AM
I responded to the neg " I do leave feedback but you paid with nsf check" I haven't left him feedback yet. I'm going to give him until tuesday to respond to my email and see what happens. I already called to verify funds and they are not available. I sure wish my bank would get these NSF checks back to me faster. It's silly to even hold them for 10 days (at least for me) because the quickest I have ever had one returned was 14 business days and that was for an in state check!
Karen
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danilynn71
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posted on March 5, 2001 12:09:28 PM
gisi, to answer your question:
1)If a buyer feels my terms are unreasonable, then they shouldn't bid on my item to begin with. If I change my terms after the auction, then I deserve a negative. Simple as that...
And
2) Everyone has to determine for themselves what is unreasonable. That's the nature of the eBay feedback system. I would never simply leave negative feedback saying that the buyer is unreasonable though, because as you pointed out, what I deem unreasonable may not be what you deem unreasonable. I am always very specific with my feedback. That way everyone can decide for themselves who is reasonable or unreasonable.
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