posted on March 13, 2001 09:43:55 AM new
I have just had 2 potential buyers ask me why they had to have a credit card # registered with ebay in order to use the BIN feature. I am wondering why this is true and is this a new requirement. Both customers say they have been ebay customers for a while in good standing and will not give their credit card info to ebay since they are buyers only. This requirement is costing me money. Does nayone know any more about this??
posted on March 13, 2001 12:04:41 PM new
It is my understanding that the new requirements for buyers using the Buy It Now option is an effort to eliminate BOGUS Buy It Now bids.
Your potential customers can either place a cc on file with eBay (remember that debit cards with a credit card logo will also work) OR they can become I.D. VERIFIED for a fee of $5.00
Check on the eBay AB for more information regarding the recent changes to the BUY IT NOW feature.
posted on March 13, 2001 12:19:59 PM new
BIN has been good for business but I have run across bidders who used BIN then decided they didn't want the item.
posted on March 13, 2001 12:22:43 PM new
I think it's supposed to deter fraud. It certainly hasn't deterred deadbeat bidders. It's costing me profits too, I sell many one bid type items, and the BIN has been succesful when used, but since some people can't use it, the auction ends with a lower price.
posted on March 13, 2001 12:24:19 PM new
this came up in another thread yesterday...
everything is explained in a posting on 3/5/01 on eBay's announcement board...
I like it...anything that pisses off the lazy or the deadbeat is A#1 in my book...
any customer who has the nerve to email and complain to YOU about an eBay policy that YOU don't set, isn't really someone you should want to do business with, IMO
if this is someone's privacy issue, then they need to REALIZE THAT THERE IS NO SUCH THING AS REAL PRIVACY...
every day in every way, nearly everything you do is subject to scrutiny...you just need to find your level of comfort and stick with it...
if I have privacy issues with a sites requirements, I LEAVE and I DON'T COME BACK...
posted on March 13, 2001 01:22:29 PM new
What I didn't like about it, as a seller with 2 accounts,is that eBay already has my charge card on file for paying their fees,they required me to pay 5.00 for each account in order to list an auction with BIN.I paid them their 10.00,in order to sell BIN,but be aware, it is not either register a card OR pay the 5.00. You have to register a card and pay the 5.00.
posted on March 13, 2001 01:38:51 PM new
I agree with quickdraw, how does this hamper deadbeats or fraud, it just limits your bidders. Some people do not feel comfortable give CC info on the internet, a bit paranoid, in this day and age, but their choice. I can usually get higher bids and faster turnarounds with BIN.
posted on March 13, 2001 03:12:37 PM new
debtrek, what whole story? This happened last night, I posted it earlier in the evening.... A customer emails me that they tried to use BIN for 1 of my items and could not unless they registered a cc and paid 5.00.I asked the board here and someone told me it was posted on ebay's announcement board on March 5th, I was unaware of it to this point.Then last night I had an auction, under my other seller name ,not launch and go into error saying I could not use the BIN until I regesited a cc with ebay. I thought this was strange as I have been selling for along time and they already have my cc on file. So I go to ebay, site map, go to id verify and read it.There it says you have to register and pay 5.00 to get id verified, so I do, for both accounts, thinking this was something being implemented in conjuntion with AW's new fees starting tomarrow.Also after one of my regular customers tells me, the same night, they they can't use the BIN I just signed up to get it over with. Well if I did not have to pay the 5.00, at least I have the cute little id verify checkmark in my feedback! LOL. Maybe some one could go to ebay and check out the id verify and let me know if I missed something. Well there ya have it, THE WHOLE STORY!
posted on March 13, 2001 03:25:00 PM new
Yes I've found that when people use BIN about 90% pay through Billpoint right away. The other 10% never pay at all. Deadbeats.
I'ts too much of an impulse thing. If they don't pay right away they change their minds.
BIN should require an immediate Billpoint payment.
posted on March 13, 2001 03:38:01 PM new
I sell "Personalized" Ribbons for weddings and birthdays, etc, and have used BIN since it's inception and always had 5-10 auctions end on a daily basis until the "Brains" at the Mighty "E" decided to add the CC or Verify scam...Now I'm lucky to get 2 a day to end with BIN...
IMO it really SUCKS...!!!
They(idiots)have always got to mess with something...
posted on March 13, 2001 05:33:07 PM new
beadkat (sorry about the earlier misspelling!)...
thanx for the "rest of the story"!
now I understand what happened!
what you experienced while listing was merely a glitch within the eBay system...
You did NOT need to IDVerify yourself, your credit card IS enough...
Had you gone back another time and tried again you would have been able to list...
I believe the confusion with your buyers (as mentioned in that other thread) translated itself to you...
According to the oft-mentioned 3/05/01 announcement on eBay, to PURCHASE with BIN a buyer MUST now either have a credit card on file OR be IDVerified (that's the $5 cost)...
your buyers were obviously confused and it was obviously totally on your mind when you received that all too common eBay problem, listing errors...
IDVerify doesn't hurt as you're aware and now you know what to explain to future buyers who contact you about the new rule...
posted on March 13, 2001 07:01:59 PM new
beadkat you're referring to Dutch auctions which ebay just started the new rule for verfication for sellers. The CC or ID verify has nothing to do with BIN auctions except for buyers.
I don't have a CC or ID verify and just listed BIN auctions last night without a problem.
posted on March 13, 2001 08:02:42 PM newunknown, I have to say in my case you are wrong. I have used bin on half a dozen items and paid for all of them with a check.
It was not an impluse buy, I just liked the item (would have bid), and liked the BIN price. I treated it just like any other non-BIN auction I won.
-----
What is it with sellers and online payments. If I don't trust eBay with my credit card information, then that is my business. I have seen too many sites cracked and CC numbers stolen, to leave my CC number with eBay (like everyone here trusts eBay). I am not paying $5.00 dollars to give even more of my private information to eBay (or equifax).
I just won't use BIN any more. If I want the item enough, I will bid the opening price to kill the bin and then snipe my max at the end.
posted on March 13, 2001 08:29:47 PM new
There is no logical reason not to give out your credit card number to ebay or anywhere else.
You are extremely well protected if someone uses your card without authorization. You simply do not have to pay. And all it takes is your statement that you didn't buy it.
This is true with credit cards, but not debit cards.
posted on March 13, 2001 08:31:26 PM new
Well I guess I just got a cute little id verify for both my ids for 10.00! LOL. Believe me, ebay had no problem taking my money and no explanation for sellers! But's it's cool, as my wife likes to BIN more than she should! I should have figured it was a glitch with the listing, but everything happened so coinsidently on the same day, I just didn't want to deal with it!As for the BIN, I have been turning over much more inventory and my customer ,99% always pay, but I'm sure this will change when eBay starts to charge for BIN which would be so stupid for them. If we as sellers can pump out more closed auctions, they get more FVF and so now does AW Alas, we are our own victims) consistently, sry spelling
[ edited by beadkat on Mar 13, 2001 08:47 PM ]
posted on March 13, 2001 08:36:53 PM new
Unknown, I have to say that I was concerned about giving my SS, which I did to verify id.Ebay states it is only used for verification with Equifax, but I always wonder what the IRS can and can not do with eBay. With our store and the amount of shows we do, it is always good for us to report all of our income, but I still don't like the idea of not knowing what "could" be done without your knowledge of it.
posted on March 13, 2001 09:03:35 PM new
Personally, I think the biggest rip-off with eBay's verification is that 10-20% of credit information is incorrect.
10 years ago when my ex and I applied for a mortgage, we both found a $120K default/bankruptcy on our credit reports. This actually belonged to a landlord of ours - we just happened to be renting in that building.
I'm sure a lot of users emailed eBay when they first introduced verification, but hey, $5 here, $5 there, it adds up. I think it's useless - buyers either don't look at anything except the item, or they look at feedback.