posted on March 27, 2001 11:40:47 PM
I don't have a paypal account associated with my ebay e-mail. I like it like that since I don't like paypal.
Anyway, I had someone paypal me for an auction. I've e-mailed them twice requesting they cancel the payment and pay me via check (which I don't even wait until it clears) or money order.
Now, I've not heard from them, and I'm assuming they aren't going to do a darn thing. Should I mail and avoid a negative? (The item only cost me 25¢ and sold for $2.25) or should I risk a negative or????
I know the bidder has been on line because of bids placed on ebay. Its been a week. What would you all do?
posted on March 28, 2001 12:03:33 AM
First I would get their contact information. This may jog their memory as a copy is sent to them.
I would also send a second notice with a CC to [email protected] and relate in the text that you are doing so. Further I would state the customer is not abiding by your TOS in sending your payment.
Further I would file NPB and ten days later follow up with FVF and leave a negative.
Of course you may not have to do all of this, but at least they will know you are serious. It's not the amount of money involved but the principal of it all.
posted on March 28, 2001 12:05:51 AM
I had a bidder bully me into taking paypal last week. Had to have her send to my MOTHER. Is this the wave of the future? Accept my paypal payment or don't get paid?
posted on March 28, 2001 01:50:40 AM
Do NOT open an account to accept the money. Do not negotiate with the customer. "Sorry, I do not accept Paypal." If they don't send payment according to the terms of the auction, file NPB and forget it.
If you have your payment options in your TOS, you should not be bullied into accepting paypal payments. You can file an NPB and FVF if they do not pay according to your terms of service. You can leave negative feedback, simply stating "did not abide by TOS" or TOS state no paypal, they tried to insist" something like that. If they threaten you with negative feedback, forward that to safeharbor.
