posted on May 7, 2001 02:16:11 PM new
Auction ended on April 21st. I sent an EOA notice on April 22nd - in which I always request that the reply with their shipping address. No reply.
Yesterday, I forwarded the notice to them again, with SECOND NOTICE: in the subject line...
posted on May 7, 2001 02:23:20 PM new
If you simply must respond, send them the professional style reply.
"Thank you for your acknowledgment. I will expect to receive your payment within 10 days and will email you when I receive it."
Signed,
Sally Seller(or whatever your name)
This lets them know that you won't be intimidated and that you intend to follow through on the auction, which just may light a fire under them to get the payment mailed.
People like this are often within their own little worlds, and I find it's usually best not to intrude too much into them. When I have, they tend to blow up and cause more trouble than the sale was worth. This way, you may even get to close the sale and get paid.
posted on May 7, 2001 02:24:10 PM new
Probably the best thing is to do what you are doing- vent about it here and just wait for them to send payment.
What a jerk...but don't respond in kind, it will only cause you more pain down the road. Besides, this person probably doesn't think like you or I, so you would just be spinning your wheels.
If they don't send payment in a comfortable amount of time (do you clearly state in your auction how long you expect to receive payment?) then go fill out an ebay non-paying bidder alert. 10 days later you can get a credit for your listing if they still haven't paid.
If getting the money is important, this is what I would suggest.
These kind of bidders give me the heebie-jeebies. And they are also likely to leave retaliatory negative feedback. Fortunately, in my experience, they are not indicative of the typical ebayer.
I'd be tempted to respond with a "Thank you for your reply. My psychic was out of town this week and wasn't able to inform me about your plans." Of course, I wouldn't, but I'd love to.
posted on May 7, 2001 02:36:48 PM new
You didn't provide the text of your e-mail, so it is impossible to judge for certain whether the buyer's reaction was unwarranted.
I think the term "SECOND NOTICE" is a little hostile, and makes you sound like a bill collector. Maybe the word "Reminder" would have been a better choice.
posted on May 7, 2001 02:50:29 PM new
This is the email I send:
You have won the following eBay auction(s):
Blah Blah Blah (Item# ****)
Your total amount is $ ($ + $4.50 shipping).
Please reply to this email ASAP with your Shipping Address & Payment preferences for our records & so we may prepare your item for shipping.
You may pay either by Paypal (preferred!) or Money Order. Not a Paypal member yet? Follow the link below for more information.
http://www.paypal.com
Our Paypal email is ********@****.com
Last name: **********
If paying by money order, please send to:
********
********
********
Please include your name and address, and the title of the auction you won with your payment. If you have any questions, don't hesitate to contact me.
Once payment is received, I will leave positive feedback on eBay.
Thank you,
**********
_________________________________________
When I don't receive any reply, I forward it again with second notice in the subject line, rather then go straight to ebay, since it is possible the email got lost in the shuffle.
_________________________________________
RainyBear: Wonderful idea! Of course, I would never do it either, but it's a nice thing to daydream about.
I would not have had a problem with him delaying payment, had he ASKED!
posted on May 7, 2001 03:05:37 PM new
I got an email a while back from a low-feedback winner who had several negs for non-payment. "I get a paycheck in three weeks, I hope it's okay if I wait until then to pay." So I replied, yeah right. Then she bids on more stuff! Three weeks later (needless to say), no checkie.
Given a choice between a pleasant deadbeat and an unpleasant one, I'll take the pleasant deadbeat. They're just more fun!
posted on May 7, 2001 05:21:28 PM new
My section letter read this way
HI <email> REMINDER TO PAY <item> ..IF YOU HAVE GREAT EMAIL US BACK!!
______________________________________________________________________
1) You paid or are paying WITH BILLPOINT M.0 PAYPAL: Email back so we can mark you off the list(SORRY). Product leaves 2 days after you've paid
______________________________________________________________________
2) Sent a money order, it has not arrived .Email US WE CAN MARK YOU CORRECTLY ON THE LIST
______________________________________________________________________
3) COMBINING SHIPPING EMAIL US BELOW mailto:[email protected]?Subject=combineshipping<item>
______________________________________________________________________
4) NOT GOING TO PAY FOR WINNING BID , GREAT WE LOVE THIS TYPE OF BIDDER. EBAY WILL CONTACT YOU SOON AND FEEDBACK WILL FOLLOW
_____________________________________________________________________
posted on May 7, 2001 05:32:25 PM new
When I haven't heard from a bidder after 3 business days, I send the original end of auction letter again and in the subject line I start it off with CONFIRMING BID.
Then at the top of the new email I say something like:
I have not received your order information via email to confirm your bid & to make your widget. Please see original email below.
Now, I don't know if you have a time limit on payment. If you do, just ignore that bidder's email and start the NPBA process when your limit has expired.
I certainly have dealt with enough deadbeats to know that they aren't worth the extra time and effort to respond to dumb emails like that!
[ edited by CREATIVELABELS on May 7, 2001 05:36 PM ]
