posted on May 15, 2001 01:14:31 PM new
I had a buyer bid on one of my auction in February and won. She contacted me once and then nothing for 2 weeks and said she would send money. I never received money so I filled non paying bidder etc. I checked her feedback and she had 10 other negatives. About a week later she sent the money. I sent the package since I could not contact her. I just recieved the package back in the mail undeliverable. I have tried to contact the buyer with no response. I checked her feed back and she has several recent positive feedback comments. I tried to contact the phone number she has listed with Ebay and it is disconnected. HOW LONG SHOULD I CONTINUE TO TRY TO CONTACT OR SHOULD I RESELL MERCHANDISE. The value of merchandise is 50 dollars.
Thanks
posted on May 15, 2001 01:26:09 PM new
You can't resell the merchindise It does not belong to you it belong's to her.
Yo could try calling agin her phone may have been temporatly disconnected if she was late in paying her bill You could try anywho dot com and see if you couyld get a updated phone number
why not try to call her if the number is still disconnected I would contact ebay safe harbor for guidence.... they may have other ways to contact her if she has cc on file with ebay for example
But agin if she paid you the merchindise beloings to her. And you are obligated to make every effort to get it to her
posted on May 15, 2001 02:30:05 PM new
How long should you wait? As of now I would relist it. You have done all you can. It's not your job to hunt these people down. February? Thats way too much time.
I would consider the parcel to be abandoned by now. Its time to move on.
posted on May 15, 2001 03:43:16 PM new
If after searching all over I find the buyer which I have not yet. What if I find the buyer should I resend the package at my expense. Help me
posted on May 15, 2001 03:54:20 PM new
One other thing you could try is emailing one of the sellers who left her recent positive feedback. Check the address you have against the one they have, maybe you'll find a seller with a more recent address.
Also try calling Information (1-her area code-555-1212) to see if you can get a phone number for her.
I've found the online info boards are not always up to date - I looked up a friend once and the address and phone listed on the net were ones my friend hadn't had for over two years.
posted on May 15, 2001 03:58:23 PM new
Pull her contact info again and if no good report it to Ebay.... she will be suspended if they can't get a hold of her, if she is susupended relist the item, if not; pull info one more time and see what changed... then try to contact her again.
posted on May 15, 2001 04:16:09 PM new
She owns the item having paid you
You shipped to adress she provided fullfiying your obligation.
At this point I don't think you are obligated to pay shipping second time
you will obviosly have to get in contact with her to get proper shipping at that time ask her to pay shipping again.
evan if ebay suspends her the goods are still hers.
If it were me I would wait 6 months to a year before I sold the item keping in mind if she were ever to contact me I would refund her money.
posted on May 16, 2001 06:41:20 AM new
Thanks again for your help I really love all the helpful information and advice. It has been a big help once again.
