posted on July 26, 2001 09:58:45 PM
I'm very interested in bidding on some furniture. I emailed the seller asking some questions about the items 2 days ago and I haven't received an answer. This seller has 100 + pos. feedback . The seller has 2 negs., one from recently with no reponse to their neg. Do I email again? This auction ends in 2 days and has 2 bids. I really like the items and want to bid.
posted on July 26, 2001 10:09:51 PM
Did you email through ebay (email the seller link)?
I've heard some sellers complain that they aren't getting those messages 'on time'.
Personally, I'd email my questions again"
"Sorry to bother you again, but I'm very interested in the X,Y,Z you are selling and had a few questions. I emailed on the XXth, but since I haven't received an answer I figured your email may be down."
Personally, *I* wouldn't bid on an auction that I had questions about that were not answered by the seller.
posted on July 27, 2001 07:36:28 PM
Well, I sent another email this morning. I noticed that their username is an email address I also sent an email to that too. No answer yet. I don't get it .
posted on July 27, 2001 08:28:02 PM
Unless I really wanted something bad, no response after a couple of days is extremely poor service. Yeah I know stuff happens, but people should respond within 24 hours. Assuming they got your email (a big assumption but not so unrealistic) you should hear back not later than 48 hours. If it were me, I'd shop elsewhere.
posted on July 27, 2001 08:34:26 PM
If the seller doesn't answer, I wouldn't bid. The nice thing about eBay is that nothing is "rare" anymore...in a while the items will come up again.
posted on July 27, 2001 08:44:34 PM
I wouldn't bid either, bad service already. But, if you decide to go ahead anyway, be sure to use a credit card & insure it.
posted on July 28, 2001 06:18:37 AM
If I read your initial post correctly, you first emailed the seller on Wednesday and the auction closes Sunday. If there is no response before it closes, I too would forget it. Not a good sign.
Even with an answer, I would go back and read the feedback again, very carefully, looking for clues as to quality, representations, packing skills, and shipping timeliness. You can also click on the auction numbers to see when the transaction closed and how soon feedback was posted. You can't know the exact date item were paid for and shipped but if more than 30 days elapse between closing and feedback, you can bet it involves a wait.
posted on July 28, 2001 07:30:40 AM
Well, I just sent a third email. I know, why bother. I was just so excited because I finally found the perfect furniture and it's in my area . The auction even stated that they allowed pick up instead of shipping.
I looked in the seller's feedback , and their turn around seems fast. They just got 2 pos. the other day. They have two negs. one is from a newbie over a year ago , and the other is from an auction in May where they never contacted the seller after they won. They had 4 other items close on the same day that went smoothly. They never left retaliatory feedback for the recent neg.
I know...... I need to go on and forget about it. If there is anything I've learned from Ebay, is that there will always be something better coming up for auction soon!
posted on July 28, 2001 07:39:05 AM
Could you place a risk-free lowball bid so you could get the seller's contact info? If that's possible, then you could try giving them a phone call...
