posted on July 29, 2001 04:35:41 PM
I'm confused about this. If I'm a seller that has a bad buyer I can easily file a non-paying bidder claim that goes against the buyer. If the buyer gets 3 non-paying bidders they are removed from EBay. Now on the flip side: If it's been 40+ days and I have bought something and keep getting no answer from a seller except "I will mail your item soon" there is nothing I can do to protect myself and other people that might buy from this person in the future except leave negative feedback. I can not file a Fraud claim since the item is under $25. I could use the Square Trade to try and work things out but this will not go against the seller. Why can BAD sellers keep selling on EBay and why does EBay NOT care? I was also told that negative feedback will not go against the seller since it could be left by a disgruntle buyers. YES we are disgruntle -we paid for merchandise that we never received!!! I do not understand why EBay protects the seller so much and not the buyer. I have been on both sides. It's easy to file a claim if you are a seller, get your EBay fees back and relist something. It's not so easy if you are the buyer that never received an item.....
posted on July 29, 2001 05:10:16 PM
I disagree. I think that buyers have more protection under eBay then sellers do. First of all, a bidder can choose the seller they want to purchase merchandise from. The bidder can research the sellers feedback rating, past auctions, and terms of sales. If these look good to the bidder, they can place a bid. If not, they can hit the back button on their browser and look for another seller. A seller does not have this same luxury. They can not "choose" who will bid on their auctions. They are stuck with whoever places a bid.
Secondly, there is insurance offered on eBay to cover items that are not shipped by sellers. There is nothing of the sort for sellers. Sure you can recover your fees... but your still out of all your effort involved in listing the item, running the auction, answering questions, sending e-mails, etc...
Finally, bidders have all sorts of payment opportunites available to them to help prevent fraud. For instance, you can always place a charge-back on your credit card. Or, you can trace a Money order. You can even contact legal authorities to investigate.
In conclusion, I think that the intelligent bidder can take MANY steps to help avoid fraudulent transactions. I do not see nearly as many that the seller can take. There really is no way to force a bidder to honor their final bid.
posted on July 29, 2001 06:19:38 PM
buyer should leave negative feedback on seller who fails to deliver goods over 40 days.
if you use credit card,you should let your cc company know and dispute the item so a chargeback can be initiated.
you can also file usps fraud against this seller,there is also an internet fraud investigation center i dont know what is the name now?
filing an USPS fraud report is serious business as copies will be forwarded to local chamber of commerce and the local police(which is SELLER'S LOCAL POLICE).
local police will write a covered memo and forward the forwarded report from usps to your seller.
no individual seller wants to receive a letter from his/her LOCAL POLICE,so email your seller and let him know what you plan to do.
posted on July 30, 2001 08:54:50 AM
I would do a chargeback. You have plenty of time to leave negative feedback if you do not get your item. By law you are supposed to have your item in 30 days.
eBay does not actively protect individual transactions. They really don't want to intervene, especially on low priced items.
