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 dave61bug
 
posted on August 1, 2001 05:46:10 PM
Yes, I KNOW this is a competitor, but I use Auction watch too......

Is anyone having any problems with Auction Trakker today and Ebay as well?

E me at: [email protected] if you don't want to clog up these boards with the (our?) problem. Best, Sue (dave61bug)

 
 ExecutiveGirl
 
posted on August 1, 2001 05:48:33 PM
I've been using my AuctionTrakker all day - no problems at all.. what kind of problems are you having?

 
 dave61bug
 
posted on August 1, 2001 06:01:20 PM
Hi Exec -

I can't update! It freezes..."checking error log" is at the bottom. I had several auctions end this afternoon. And more tonight. In fact, just now it updated (alone, by my preference for update) but when I click update......zippo.

I can't get onto the auction trakker site, either. Is it my system? I appreciate any response from you (or anyone else reading).

Btw, have to add...Exec I have LOL so much about your scary buyer problems in the past!

Sue (dave61bug)

 
 ExecutiveGirl
 
posted on August 1, 2001 06:15:20 PM
Hi Sue!

I didn't manually "update" any of my auctions today (I have them set to update automatically every 5 minutes) and the automatic updates work fine... but when I just tried to manually update it - it does freeze. So it's not only you! Looks like it's an AuctionTrakker problem.

Have you tried their help boards?

Here is a link:

http://www.stillwatercreek.com/cgi/forumdisplay.cgi?action=topics&forum=Auction+Trakker+Technical+Support&number=1&DaysPrune=10&LastLogin=

You have to get a log in name & password if you don't have one already.

Good luck!

 
 dave61bug
 
posted on August 1, 2001 06:35:27 PM
Hello again Exec - I used your link to register, but still have the "freeze" situation-and NOW it's with their website! Oh, I'm feeling a dark cloud comin' % I sucessfully registered through your link..but can't get back to their site and I have not gotten my password thru e-mail yet. I'm hangin' on! And sweating at the same time...(lol?) Sue (Dave61bug) Keep in touch via e-mail if you don't want to take it here: [email protected]

 
 dave61bug
 
posted on August 1, 2001 06:55:16 PM
Again-To Anyone-

If you have Auction Trakker- do you have a freeze situation? Can you post on their message board? Please post any and all messages you have so we can work together to help resolve the situation.

Sue (Dave61bug)

 
 ExecutiveGirl
 
posted on August 1, 2001 07:02:35 PM
Hi Sue -

I have posted a thread on their help boards, and even gave them a link to this thread.

(I actually posted it twice because their website hung up on me too! Ugh!)

If anyone else is having problems with AuctionTrakker please post it here or on their help boards...

Thanks!

 
 thedewey
 
posted on August 1, 2001 07:05:06 PM
Hi,

I just manually updated mine -- it's working fine for me.

I'm using Build 180, which I believe is the most current version.

Edited to add: I just posted a test message to their message board. It was slow going through, but it did finally post.

I don't know if people's ISP's could be making a difference, but I use Earthlink.
[ edited by thedewey on Aug 1, 2001 07:09 PM ]
 
 dave61bug
 
posted on August 1, 2001 07:09:05 PM
Oh, thanks so much!Thanks for the replies from both of you! I hope we can get some traffic on this subject. I have posted a message on Ebay also-hopefully we shall hear something? If I get anything, I will post here immediately. How is it going for you now Exec ? Are you able to update yet? I still can not. 7:08 PM Pacific. Sue (dave61bug)

 
 dave61bug
 
posted on August 1, 2001 07:10:40 PM
And yes, I'm using build 180 too. Best, Sue

 
 ExecutiveGirl
 
posted on August 1, 2001 07:21:45 PM
I'm using Build 180, and my ISP is Roadrunner and I'm not having problems with any other program but AuctionTrakker. I just closed AuctionTrakker, and restarted it. Tried to manually update my auctions, and it froze



 
 av8ndv8
 
posted on August 1, 2001 07:23:38 PM
I replied on AT's forum, Valerie. I'm having no problems and haven't heard of any except yours. Maybe it's red worm problems, things are a little slow everywhere tonight. Don't be a stranger over there!
B

 
 ExecutiveGirl
 
posted on August 1, 2001 08:14:45 PM
Hi AV8 - thanks for the reply!

I just tried to manually update again and it froze on me again.

What do you mean about the red worm problems? (I have Windows ME so I'm pretty sure I can't get it, if I read about that correctly).



 
 
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