posted on August 12, 2001 12:32:04 PM new
I have seen some power sellers out there
with their logo flying high and proud then
in their TOS they say ‘AS IS..NO REFUNDS”
What gives....? If you are going to use the logo to tell
the bidders one thing but are going to do another..
Here it is....off ebays TOU PAGE
. The Power Sellers Program requires a seller to meet and maintain a gross monthly sales minimum. Those who obtain the Bronze, Silver or Gold sales levels for two consecutive months qualify. Additionally the program requires sellers to have a feedback rating of at least 100, 98% of which must be positive. Power Sellers must offer a satisfaction guarantee and pay their eBay fees on time. When eligibility is confirmed, eBay sends out an invitation to join the program.
posted on August 12, 2001 01:16:30 PM new
funny...I checked out a widget offered at auction yesterday, and after fighting my way around all the power seller logos, I finally found their TOS..."any and all refunds granted ONLY if our investigative team determines error on our part in describing merchandise...otherwise all sales final."
This "PS" has been a member since 1999, has less than a dozen current listings, all in the $5-$10 range and has a feedback rating of just over 200. I hit the back button, but was left with the burning question...How does one REALLY become a PS?And why would they want to?
posted on August 12, 2001 01:26:51 PM new
satisfaction guarantee Don't mean you can't sell as is . infact when you sell old collectables as is, is about the only way you can sell..
if your selling new Items the satisfaction guarantee is made buy the manufacturer not the seller.
posted on August 12, 2001 06:16:03 PM new
YA MON D MON...
Go back and re-read it...It says that the “Power Seller must offer a satisfaction guarantee”
it doesn’t say one word about the manufacture...I know the point you’re making
but that would be a hard sell to an unhappy buyer....
posted on August 12, 2001 06:37:03 PM new
It was my understanding that a few years ago when Ebay came up with this Power Seller's thing, that one of the requirements was that you HAD to offer a satisfaction guarantee.
But, shortly after, (I'm guessing because they didn't get enough power sellers to sign up), they changed it and said you no longer had to offer a satisfaction guarantee, but you had to make sure your items were as described.
posted on August 12, 2001 06:52:35 PM new
ExecutiveGirl --
I remember the same thing. Now it looks like all a PS has to do is satisfy 98% of the people who leave feedback -- and it doesn't seem like they enforce that.
