Home  >  Community  >  The eBay Outlook  >  Bidder overpays $1.00, should I refund?


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 litlux
 
posted on August 25, 2001 11:26:24 AM
So the bidder sends me a paypal payment and it is $1.00 more than the total for the item and shipping.

Should I refund? Keep it? Paypal it back? Enclose a check? Or just assume it was a tip?

What about 50 cents?

 
 retailguy
 
posted on August 25, 2001 11:32:11 AM
If you're shipping USPS, and they didn't pay for ins. why not insure it?

People pay me extra ALL THE TIME. If it is substantial relating to the price of the item I always return it, if not, I make a note in my paperwork and return if requested.

IMO, some people just can't count!

retailguy

 
 JMHO2
 
posted on August 25, 2001 11:49:47 AM
I love these types of questions!

What would want to happen if you were the one who overpaid?

Would you want the seller to pocket the money, considering it a "tip" (A tip???)

I would e-mail the bidder and advise that I will be sending the overpayment back. Would they like a check or PayPal? Either way would be fine. You can enclose the check in with the shipment.

Why punish someone for a mistake? Keeping it would be stealing from your bidder. If you gave the store $1 more than the cash register showed, would you want them to keep it? If they did, what would you say about the cashier?

 
 cin131
 
posted on August 25, 2001 11:54:51 AM
I would throw a buck in the package with a note. I would not send it paypal, cause of the cost!

 
 Eventer
 
posted on August 25, 2001 12:00:28 PM
I feel like dejavu all over again.

http://www.auctionwatch.com/mesg/read.html?num=2&thread=406425

 
 mrspock
 
posted on August 25, 2001 12:02:41 PM
I have had it happen several times and I just put the cash in a envolope and send it out along with the item.




spock here......
 
 heike55
 
posted on August 25, 2001 12:11:51 PM
Unless they tell me "Keep the change!" I always return the overpayment in check form.
I have several uncashed checks floating around. That's OK with me.

heikejohn everywhere else!
 
 GreetingsfromUK
 
posted on August 25, 2001 02:02:55 PM
I have just shipped to USA on a problem deal.
Buyer thought mail to UK was same as internal mail. That took 10 days to sort out. Sent me a US$ cheque, without reading my TOS. Then sent me $10 cash instead of $9.00. I have shipped the lot, $1.00 change and the origional cheque. Please read my TOS, it is in LARGE PRINT!
This is not my trading name.
 
 zathras11
 
posted on August 25, 2001 05:24:05 PM
I always return it with the item. Good luck!


Z


---
"Cannot say. Saying, I would know. Do not
know, so cannot say". -- Zathras (Babylon 5)
 
 Landotters
 
posted on August 25, 2001 06:21:55 PM
I think its a personal moral thing. I always refund an over payment, sent 10cents to two people last week. Its not my money and it belongs to the person who happened to overpay. At least, thats my thought on the matter.
 
 
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