posted on August 27, 2001 01:07:14 PM
I have a problem -- I've listed a furniture item on eBay and I specified my region when I listed it (the old fashioned way, using eBay's "sell your item" form). It's local pickup only; obviously, people are going to search for this type of thing by region.
No matter how many times I revise the darned listing, I cannot get the region to show up! It doesn't show on the listing page and the item doesn't show up in a regional search, even though the confirmation page for my change shows my correct region. I made a description change at the same time and it went through just fine.
If I can't my region listed I'm really screwed. Has anyone encountered something like this? Would anyone at eBay care if I wrote to them?
I'd rather not cancel this auction and relist because I'd be eating the listing fees of $2.50 or so.
posted on August 27, 2001 02:42:49 PM
Hi Rainy bear!
Last week I had a similar problem..the regions list drop-down box had disappeared, and it changed our origin to Antigua or something, also changed many options, ie escrow, cc acceptance, etc.
I finally called eBay and held for about 10 minutes. The rep there had me clean my cache and it popped back up. You might also need to press the shift key + refresh to make your computer load a new version of the page, not your faulty stored one.
I also took the opportunity to dump some old cookies.
Antigua? Wow. I just successfully changed the country in my listing to Abania, then changed it back. Changed the city, and changed it back. But the region? Nooooooo.
Dumped my cookies, cleared my history and my cache, refreshed, refreshed, refreshed... nada. Someone on the boards at eBay said there were some glitches being caused by a recent software "upgrade," so I'm betting my problem is a result of that. I'm going to have to eat that $2.50 and relist, I just know it... maybe the table will sell and I'll be credited the insertion fee. Funny thing is, this table isn't even mine. I'm selling it (with no charge) for a friend.
I wrote to [email protected] but I don't expect a quick response. Oh well, I guess a couple of bucks won't kill me, and it's probably worth it just to end the aggravation.