posted on August 30, 2001 05:43:51 AM
Okay- I need help with yet another situation. I listed an auction- 35 days later never got paid, not even 1 email from the buyer after repeated reminders by me, so I file for the non bidding payer jumbo, and yesterday I finally gave her a negatieve and received my final value fee.
Then I relisted the item and now have one bid on it. I wake up this morning with a paypal payment from the orginal buyer stating how sorry she is she was out of town on emergency family buisness...ect ect...She also sent extra dollars to cover me relisting the item and for my trouble
Should I send the money back explaining I now have a new obligation to a current bidder or end the Auction and send her the item.
posted on August 30, 2001 05:58:29 AM
Hi Jen,
I would send the money back. You've been more than patient and I agree that you do have an obligation to the new bidder.
Of course, the original bidder may give you a retaliatory negative now.
posted on August 30, 2001 06:00:23 AM
Depends on what the original bidder paid and what the expected outcome of the relist is. I would choose the one with the most $$$.
I just had the same thing happen, and the high bidder is now also NARU. I'm returning her check [which showed up 30 days after the auction ended] and explained to her that I'm not going to cancel the current bids or end the auction.
If I only had 1 bid, and the initial high bidder was not NARU, I might be handling this differently?
posted on August 30, 2001 07:02:09 AM
why would you need to show any amount of courtesy to this deadbeat???? did you get the smallest amount in those 35 days. if you deal with this loser you set a pattern for them to follow on all their auctions. "heck we can pay whenever we like, we did it before".....send that loser their money back and block them from bidding on more auctions of yours. they are ebay trash, thats 10 steps below trailer trash.
posted on August 30, 2001 07:35:53 AM
I think I may have dealt with the same person. She won an auction of mine with a nice bid. She didn't pay and gave an elaborate story about serious family problems preventing her from addressing auctions. Her story seemed legit and I've still got her item that I'll ship out when she finally pays. Luckily my item isn't unigue and I have many of this item. Sometimes life gets in the way of auctions when you least expect it.
posted on August 30, 2001 09:50:01 AM
I have completely given up on trying to analyze why people deadbeat or pay late. Some are legitimate reasons and others are not. And ultimately it doesn't matter. Once I relist something and there's a bid, the original bidder is out of luck. This is a no-brainer.
posted on August 30, 2001 11:14:33 AM
Every person that pays after a month is either sick for 2 years, or someone died.
Emergencies just dont take that freaking long, I'm sorry. If things in your family are so bad, you have to drop everything or you'll never see that relative again, you likely will be back from the funeral in a week.
Maybe I'm a d*(k, and it wouldnt be the first time someone said so, but that's how I feel.
posted on August 30, 2001 11:23:03 AM
Send the money back immediately with a note saying that you abided by ebay's rules and those are:
She had 10 days in which to work it out with you from the time she received the NPB alert.
Ebay states that you may relist the item at any time after you file for the NPB. You are under no obligation to the bidder to hold the item, especially after 35 days.
Tell her how sorry you are about her family emergency and you hope things will improve in the future.
Then obligate yourself to your high bidder. If she leaves you a negative, you can always respond in your file saying no correspondence in 35 days, sorry.
posted on August 30, 2001 11:24:45 AM
If the new listing is still running you can cancel the bid and sell to the old buyer, it's up to you. If you think you can get more money with the new listing I would keep it running otherwise cancell the bid and end it early. But you have to remember the old buyer could give you feedback. Maybe they were short on money and that's why they didn't pay until now. Have a nice day!
fonze
[ edited by fonze on Aug 30, 2001 11:26 AM ]
posted on August 30, 2001 11:42:33 AM
Why not invite her to bid on the current auction?
Allow her to use her payment as a "bidding credit" on the re-list.
Since you already have a bidder on the widget, you may end up very happy with the FV results and she just may get her widget afterall.
Could end up as a win-win situation for all.
only ZOOMIN here
posted on August 30, 2001 12:36:08 PM
First off, I agree with beekman books. My father-in-law died somewhat unexpectantly (he was sick, but things moved MUCH quicker than predicted). I had won two auctions the day he died. I emailed the people and explained that this had happened and that I would get payment to them ASAP, but it might be a few days longer than normal. My husband is an only child, & we stayed with his mom for a week, but I still got the payment sent within 10 days. AND I sent money orders. Most of the time, when someone dies, the family doens't take months of time off work, they still go to the grocery cause they have to feed the rest of their families, etc.
Anyway, I had a similiar incident happen to me. The only difference was, I had resold the item, and neither bidder had sent me their mailing address. I got a payment 7 days after the SECOND auction ended (38 days after the first one ended!) and I mailed the item to the buyer. Turns out, it was the first auction winner. Fortunately, the second bidder was a deadbeat! I had sent 2 reminders, NPB, FVF, a note saying this auction is void, and left negative feedback. She's the only one negative I've ever had. "Zero compassion with family issues" or something like that. I responded with ": pymt rec'd 38 days after close date (2/11) I left neg on 3/13."
I would return the money, explain that you are under obligation to the current bidder. Ask her how she would feel if she were bidding and the item was taken out from under her.
