posted on October 17, 2001 04:20:42 AM new
Does anyone have the email address to email the powerseller ebay contact. I know that I am supposed to be able to email them 24 hours a day. I cant find that anywhere on their site. I did find where it said that is was mailed to me but that was so long ago.
Ebay dumped all of my auctions twice this week without any notification. I had a link to my website on my ads. OK, I now realize that they changed the policy so I removed the link and put the auctions back up. They dumped them all again for the same reason even though I took off the links!
As a powerseller you would think they would have some decency and warn me or communicate with me. I am not a huge seller but my ebay bill is $1000 per month. I would think that someone would at least email me.
Claire & Jack Rosen
www.cjrfinearts.com
cjrent
877-276-6702
posted on October 17, 2001 05:49:28 AM new
You could try this:
The Following Numbers have been checked and work -
1-800-322-9266
1-888-749-3229
1-408-558-7400
Hours 7:30 AM 5:30 PM PT M-F
Know Persons Extension press 1
Dial by name Directory press 0
Customer Service press 2
Operator press 3
Here is the link
http://www.auctionguild.com/generic.html?pid=17
posted on October 17, 2001 08:42:25 AM new
I apologize for having the wrong email addy in the reply. The one I've used is- [email protected], that one worked this week when I opted out of the program. Best of luck.
I also noticed you are using the incorrect addy as well in your post above.
[ edited by Empires on Oct 17, 2001 08:43 AM ]
posted on October 17, 2001 11:53:28 AM new
when the policy first came,ebay was warning left and right,the warning period has long past.
there are over 10,000 power sellers on ebay,could be 25,000 now,and means nothing if you violate their rules.
they could say as a powerseller you should know better.
i agree there is no benefit in being a powerseller,never has and never will
posted on October 17, 2001 12:09:57 PM new
I didnt even think of that but it is a good one!
I did get a reply
Hello Jack,
Thanks for writing to us. I appreciate the opportunity to assist you
with your questions.
After reviewing your email, I have decided to forward it to the
appropriate team that will be able to help you with this issue. They
will be in contact with you soon.
We thank you in advance for your cooperation, and wish you luck with
your future eBay transactions!
Regards,
Jonathan H. K.
eBay PowerSeller Support
Claire & Jack Rosen
www.cjrfinearts.com
cjrent
877-276-6702
[ edited by cjrent on Oct 17, 2001 12:12 PM ]
