posted on March 26, 2002 07:28:09 PM new
We were defrauded by someone through PAYPAL. They allowed someone to change the email address and gave that person access to the account. That person tried to take money from our bank account and then charged up the credit cards....Losses associated with this fiasco with PAYPAL is in thousands of dollars. We have asked PAYPAL repeatedly for 2+months to help resolve this because their website says they have "insurance" for this type of thing. They may have the insurance but it (nor they) will ever give the money back. They stall and stall asking for more and more documentation. You send it and they claim not to receive it. You send it again and again and again....They still say they don't have it or need more documents. Then they don't answer your voice mails. Then they instruct their switchboard to not take the calls from you at all. IN THE END YOU CAN'T GET TO ANYONE TO GET YOUR MONEY BACK AND IN THE MEAN TIME THEY RESTRICT YOUR ACCOUNT AND MESS UP ALL OF YOUR AUCTIONS. YOU MAY HAVE MONEY IN YOUR ACCOUNT BUT YOU CAN'T GET TO IT....ANY THEN THEY WON'T LET YOU CLOSE THE ACCOUNT EITHER.......THIS COMPANY REALLY SUX. I HAVE DONE RESEARCH AND THERE ARE HUNDREDS OF PEOPLE WITH SIMILAR COMPLAINTS ABOUT PAYPAL. JUST TYPE IN PAYPAL AND FRAUD AND YOU WILL SEE WHAT I MEAN..... YOU COULD BE NEXT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
posted on March 27, 2002 04:59:49 PM new
You wrote: "We were defrauded by someone through PAYPAL. They allowed someone to change the email address and gave that person access to the account."
To my understanding the only way your email address can be changed and access to your account can be granted is if someone else had your password.
There have been numerous warnings on this board and others, and by Paypal itself in numerous emails to customers like me, that the password should not be given to anyone.
Recent scams have involved emails to sellers which had links that took them to mirror sites that looked remarkably like ebay and Paypal and then asked for all kinds of information including passwords.
If you were a victim of one of these scams, it is unlikely that the insurance programs apply.
Paypal did not scam you. Someone else scammed you and you want to blame Paypal and make them pay for it? I certainly wouldn't.
By the way, Paypal appears to have acted with great speed on the most recent scam using their good name, closing the operation down within hours of its starting. But just as soon as one fire is put out, I am sure another two are starting up.
Caveat emptor, or in this case, let the seller beware. Do not give out passwords and other critical information until you are positively, absolutely certain of who, what, and why.
posted on March 27, 2002 05:27:51 PM new
Hi bethamy,
As advised, you are not the authorized contact on the account. Users that complete the requested documentation will not loose money due to an unauth account access claim.
posted on March 27, 2002 10:08:07 PM new
take em to court...
Edited to add: Involve the media. There's one thing that even the people at PayPal are afraid of. BAD PUBLICITY...
[ edited by outoftheblue on Mar 27, 2002 10:22 PM ]
posted on March 28, 2002 07:24:22 AM new
I don't trust paypal anymore after they froze my money after a complaint that the person didn't receive their item within 7 days. I usually keep over $300 in my account and I drained it all and stopped taking paypal unless the buyer is urgent to receive the item faster.
posted on March 29, 2002 06:08:52 AM new
"IF YOU USE PAYPAL YOU MAY LOSE YOUR MONEY!!!"
hmm. The sun rises in the east, the sky is blue, fish swim in the sea, politicians lie, Osama sent those planes to NYC, tell us something we don't already know? it's too bad so many people are finding out the hard way, but Paypal sucks like an electrolux.... with a turbocharger. It;s on the order of being able to pull not a golf ball through a garden hose, but a bowling ball through your water pipes - and it will be that way so long as it's out there in legal limbo-land, with no laws to protect the consumers of their service.
it's too bad so many people are finding out the hard way, but Paypal sucks like an electrolux.... with a turbocharger. It;s on the order of being able to pull not a golf ball through a garden hose, but a bowling ball through your water pipes - and it will be that way so long as it's out there in legal limbo-land, with no laws to protect the consumers of their service.