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 merchant193
 
posted on July 30, 2002 09:15:22 AM new
I have a buyer that is having problems with their e-mail but does not know it. I have sent a WBN 3 times and each time it came back returned mail. Now i am not a newbie seller on ebay, i just have never had reason to request user info before. Where exactly do i find the steps to request info on the buyer to get their number and call them? Thanks in advance guys.

 
 gc2
 
posted on July 30, 2002 09:24:17 AM new
Don't know what to tell you about pulling contact info - I've never had to.

When I know (or suspect) my emails aren't going through, I make a copy and do an "email this auction to a friend" on the auction page. Works like a charm every time!


 
 BananaSpider
 
posted on July 30, 2002 09:45:25 AM new
http://pages.ebay.com/help/community/npb.html

1. Contact each other

http://cgi3.ebay.com/aw-cgi/eBayISAPI.dll?UserInformationRequest




[ edited by BananaSpider on Jul 30, 2002 09:46 AM ]
 
 
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