posted on October 13, 2002 11:34:13 PM
OK, had an auction end for a movie poster last week. Finally got an email from buyer and thought they were letting me know payment had been received.
NO! Here's where it said:
linda,
this is the video not just the poster, right?? I thought I understood the auction for the video and poster, but the email from you said the poster.?? Please confirm, ASAP, at one of my email addresses,
Anyway, as I explained to them, the poster was listed under posters. Made no mention of a movie other than to say the poster was an original used by the theater at the time of the original release of the movie.
Now what? File NPB and FVF refund? No answer to my email pointing out the obvious, that it is in the poster category and not a video.
[ edited by lindajean on Oct 13, 2002 11:34 PM ]
posted on October 13, 2002 11:40:41 PM
Oh yes, isn't H***? Send another email stating that you are committed to the purchase of this poster. If not, then I will file a NPB with Safe Harbor. This can result in you getting a negative feedback & a warning from ebay for not paying. What are your options???
posted on October 14, 2002 04:14:25 AM
Hee!Hee!
Hey Linda: I just had a lady back out on a pair of baby shoes listed in the INFANTS category she bought for her 8yo!
posted on October 14, 2002 04:59:48 AM
I had a lady last week who bid on a book of about 20 doll outfits to knit. She thought she was getting all the outfits for $2.99. I sent here the description from the listing that began "This book etc, and ended "the book is in good condition" It was listed under knitting books. She accused me of not making the auction clear. Of course, right there in the pictures is the book also!!!
posted on October 14, 2002 04:59:59 AM
I had a lady last week who bid on a book of about 20 doll outfits to knit. She thought she was getting all the outfits for $2.99. I sent here the description from the listing that began "This book etc, and ended "the book is in good condition" It was listed under knitting books. She accused me of not making the auction clear. Of course, right there in the pictures is the book also!!!
posted on October 14, 2002 05:07:53 AM
I was looking through some listings yesterday and came across a seller who lists books that were based on movies. For example he had the book Forrest Gump, but he listed it under DVD's. His whole auction description was "this is the book from the movie Forrest Gump". Granted, that is very clear, but apparently he knows people don't read clearly. He had a lot of negative feedbacks saying "I thought I was buying the movie" and his response was already "you need to read the description - it says book". His books were getting a pretty high price, though.
posted on October 14, 2002 07:56:56 AM
One time we had a plastic canvas leaflet which was a pattern to make a picture frame. It was listed under the hobbies category for plastic canvas patterns and clearly stated in the description that it was a book (with picture). Buyer paid and book was mailed. Next thing I know there is a neutral feedback from the buyer stating she didn't realize it was a do-it-yourself! Go figure!
posted on October 14, 2002 07:59:50 AM
I listed under the "posters" category, but she pulled it up under a search for the name of the movie.
There was no mention of a video. Now, her answer is "Sorry, I don't want a poster. I wanted the movie. Thanks Anyway."
Filed NPB and will probably get a second neg to add to my first, but her attitude made me angry, so I will leave her a neg as well. She didn't apologize or anything.
[ edited by lindajean on Oct 14, 2002 08:17 AM ]
posted on October 14, 2002 08:07:07 AM
I had an international buyer email me last week to ask what shipping would be on 3 of my items and for just one item .... got back to her with that.
Well, she won only one of the items and emails me to say she cannot pay the shipping on just one item and sorry but she no longer wants it !!
She has 0 feedback so I tell her she has to complete transaction or risk me leaving neg for her!
She paid me right away after ebay alert to pay your seller and also emailed me to say she was so sorry and now wants it
It isn't just newbies, although they are probably the worst. I had a man win an auction of mine on a niche site. He sent in his name and address and I immediately saw that he lived in a state where the item was not legal, and we don't ship to said state. I wrote him back to the effect that we couldn't ship to him in CA, and that the ad clearly stated that we didn't ship to CA, MA, etc., and he said, "that is ridiculous, I've been buying at auction for years, I don't read all that junk about the items, I see and I buy." I explained that I couldn't sell the item to him, and he was livid! He knew the law, but presumed that I would break the law if he would purchase!!
I believe 90% of the time it is that the buyer simply doesn't read, and/or occasionally they read what they have already presumed about the item, and bid.
Last but not least I am sure about 10% read, and bid anyway, presuming, particularly in the payment area, that you the seller will be so thrilled with a sale, that even though you say you don't take personal checks, or you don't take BillPoint, that you will accept such payment IF the item actually sells.
No point in getting upset about it – it has been this way since on line auctions, and it will continue.
posted on October 14, 2002 08:57:10 AM
Not pointing you out Lindajean,
just saying some sellers do not use a clear description, even though in their mind it looks good and reads good.
I just ran across an auction that had a part number in it, I almost bid on it, but after looking at it I realized that the part number was not correct, it had a space where it shouldn't of been, the part would not of worked for me and had I not realized they had the part number wrong, I would of bid.
Someone that had just read it once and thought, ok a different part; would of bid and then either would of had to retract or just not pay, if the seller would not cancel.
